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Pros / With low fees and debt reduction up to 37 percent, this company offers one of the best deals on the market.

Cons / New Era is not AFCC or USOBA accredited.

 Verdict / New Era has low fees for reducing debt and some of the highest average reductions on the lineup, making it a solid decision for debt relief.

Editor's Note: This company has updated the number of states its service is available in. It is now available in 42 states.

If you find yourself struggling to manage your debt, you may turn to bill consolidation as a solution. New Era Debt Solutions is one of the best debt consolidation companies available. On the company website, New Era outlines its program on the truth and transparency page. This webpage outlines the company policies and the consequences of debt consolidation programs. In addition to its legacy of transparent practices, the rates this service offers are some of the best. Because of New Era's low rates and high transparency, this service wins our Top Ten Reviews Silver Award for best debt consolidation services.

New Era provides debt relief in the form of debt settlement and provides counseling for other debt services, such as debt consolidation and debt management programs. On the company website, you can find resources that help you manage your debt and budget your finances.

New Era Debt Solutions Visit Site
  • Customer Service
  • Resources
  1. We calculated this score based on our experience contacting customer service.
    Higher is Better
  2. 2  New Era Debt Solutions
    90.0 %
  3. 85.0 %
  4. 80.0 %
  5. Category Average
    81.5 %

Cost & Fees

Every financial and personal situation varies; however, on average, New Era has some of the best success rates and lowest fees of any debt consolidation service. Its rates range from 14 to 20 percent, which is roughly five percent lower than services like National Debt Relief and Accredited.

The company's representatives contact your creditors and try to negotiate lower rates for your total debt. Because of the nature of debt consolidation, it can take two to four years to pay off your debts. This service provides consolidation programs that range from 36 to 48 months, which is well within the industry average. Be wary of any company that claims it can consolidate your debt in an unbelievably short amount of time. While your account manager works your creditors, you continue to set aside funds in a personal account, which you will use to pay off your debts.

During our tests, New Era scored highest in transparency. It was also the most upfront company about the process and services it offers. Its website does not smooth over the hard truth about the debt consolidation process and the risks it entails. The Truth and Transparency section covers different options for debt relief services so you can weigh your options and choose the best one for your situation.

Eligibility & Application

This is the only company on the lineup that does not have a set minimum amount of debt you must have before enrolling. Many companies set minimum amounts of debt you must have before they will work with you; these range anywhere between $5,000 and $10,000. New Era views each case individually to determine its needs rather than establishing a flat minimum that you must meet.

While you cannot consolidate secured debts, such as mortgages or cars, you can consolidate unsecured debts, like medical bills and credit card debt consolidation. This consolidation company offers assistance in 18 states, which is the fewest amount on our lineup. This low number is the biggest drawback for this top debt consolidation program; make sure your state is eligible before pursuing counseling from this service.

Customer Experience

While New Era employs knowledgeable representatives, it also has helpful resources on its website. These self-guided resources include a debt relief calculator and tips for doing well in your debt consolidation program. These resources help plan out your financial pathway so you are less likely to fall behind in your payments or fail in your program. One thing New Era excels at is presenting accurate, consistent information across the board.

Company Accreditations

Based on our research, IAPDA, USOBA and AFCC are some of top agencies that provide accreditation for companies in the debt consolidation industry. New Era is IAPDA accredited, which certifies representatives in debt negotiation best practices.

However, New Era is not accredited with the USOBA and AFCC, two agencies we found to be very reputable. Though it is not accredited through these agencies, New Era still has a good reputation within the industry and upholds FTC regulations better than other companies we reviewed.


New Era Debt Solutions is the top debt consolidation company on our lineup for many reasons. It has some of the highest average success rates and charges some of the lowest fees. Additionally, it scored exceptionally well in transparency for providing upfront and consistent information throughout our interactions with the company. Although not AFCC or USOBA accredited, New Era has an upstanding reputation and knowledgeable representatives.

New Era Debt Solutions Visit Site

Specifications and Benchmarks

Company Accreditations


Cost & Fees

Program Time Frame
36-48 Months
Average Reduction After Fees
Fee for Debt Reduced
Average Fees for $10,000 of Debt
$1,400- 2,000
Debt Calculated
No Monthly Fee

Programs Offered

Debt Settlement
Debt Management
Debt Consolidation

Customer Experience

Customer Service
Personal Advisor
Online Management
Mobile Management

Eligibility & Application

Minimum Required Debt
Personal Debts
Business Debts