While CheapTickets hasn't always been a website, it has been helping people book flights, hotels, rental cars and other reservations since 1986. CheapTickets offers good value for flights and hotels, and it provides all of the information you need in an easy-to-use interface. This travel site has a tab dedicated to event tickets, including concerts and plays. CheapTickets offers deep discounts and includes some last-minute deals if you want to book a quick getaway.

For flights, you can sort results by price, departure time or shortest flight, a great option, especially for parents with small children. When you book your tickets, you can access a seat map to select your seats for each flight. You can also narrow your search by selecting a preferred airline and price range. We recommend price checking with Orbitz, our top pick for flights, because you might find a cheaper flight on that site.

The location of your hotel can make a big difference in your vacation experience. This online travel site shows results for hotels based on maps and town sections. If you don't know an exact address, you can select it based on one of these methods.

You can also search for hotels based on points of interest like Six Flags or Disney World. To make sure you're booking the right hotel, you can read user reviews. Full reviews from previous customers give you better insight about the hotel. In addition to customer reviews, CheapTickets hotel searches show when someone last booked the same hotel, which means it's a popular and respected hotel, so you'll likely have a better experience on your trip. If you're booking a hotel and flight, we recommend booking your trip as a vacation package with Travelocity, our top pick for package deals. 

The top travel websites effectively narrow your results to your preferences on the first try. CheapTickets provides the most important options for hotels, flights and other travel bookings in the initial search, so it takes less time to find exactly what you want. Of course, there are ways to refine your initial search results, such as the sliding scale for outbound and inbound flight times. Furthermore, you can also expand flight details if you have layovers or transfers.

CheapTickets provides some extra perks for signing up. When you become a member, you get 20 percent off the price of qualifying hotels when you book a flight. To sweeten the deal, CheapTickets also sends you promo codes and notifications for fare sales, promotions and new site features. These are great if you're a regular traveler or just looking for that perfect opportunity to get away.

Like most online ticket services, CheapTickets doesn't allow refunds on all reservations. But some money back is available. Because CheapTickets is a mediator between you and the airlines, you'll find that some tickets are refundable and others aren't. When you book a ticket, the difference is stated in the Review Fare Rules, Terms and Conditions section of the Traveler's information page.

If you're flying or traveling long distances, especially internationally, we recommend considering travel insurance. CheapTickets offers coverage through Allianz Global Assistance. Coverage may protect you in the event of a medical or dental emergency as well as if your trip is delayed or in the event your baggage is lost or delayed.

If you're renting a car through CheapTickets, you may also want to look into rental car protection. This temporary insurance is effective as soon as you get behind the wheel to the moment you return the car. In the event of an accident or theft, your rental car is covered up to $35,000. You'll also get 24-hour assistance. However, terms and conditions may vary from state to state, so check the fine print for specific details.

To help maintain the best website possible, CheapTickets.com has a site feedback pop-up at the bottom of the home page. From this window, you can add suggestions, problems or praise. Each of these comments comes with a blank text box so you can talk to CheapTickets.com in your own words.

The searchable FAQs section is a great way to get quick answers without waiting on hold for customer service. This section covers a variety of topics like flights, hotels, vacation packages, travel insurance, payment methods and your CheapTickets account. The support system from this travel site is not very active, but the FAQs cover most of the common inquiries.

CheapTickets has been both an offline and online travel booking entity for almost 30 years. Their experience is reflected in the impressive amount of booking options and search tools offered on its website. Not only can you book standard flights, hotels, rental cars and cruises, you can secure tickets for the big game or concert whether you're on vacation or staying at home.

CheapTickets Visit Site

Specifications and Benchmarks

Hotel Search Options

Hotel Search Average Score
95%
Near Address
Guest Ratings
Sort by Price
Sort by Distance
Sort by Star Rating
Sort by Hotel Chain

Ease of Use

Ease of Use Score
100%
Comparative Rates
Predictive Pop-Ups
Calendar Date Selection
Search Flexible Dates
Price Alerts
Travel Reminders

Flight Search Options

Flight Search Average Score
85%
Number of Airlines Average
9
Multiple Destinations
Layover & Transfer Details
Flight Time Preference
Preferred Airline
Preferred Class

Packages Search Options

Packages Search Average Score
85%
Deals Search
Cruises
Air & Hotel
Air & Hotel & Car Rental
Hotel & Car Rental
Air & Car Rental

Help & Support

FAQs
Phone
Chat
Email
-

Additional Features

App Score
90%
Travel Insurance
Travel News or Blog
Manage Itinerary
Check Flight Status
Rewards Program
Frequent Flyer Miles