Pros / Yahoo lets you completely block messages from specific senders.
Cons / You have to deal with a lot of ads in your inbox with this email service.
Verdict / Yahoo Mail is a great option for free email, and only a few drawbacks keep it from being our top pick.
Yahoo Mail is a prominent free email provider that offers a lot of inbox storage, good security, fast upload times and a convenient mobile app that keeps your email easily accessible. The biggest drawback is the number of ads in your inbox, which creates a little bit of a learning curve. However, Yahoo Mail is still a good choice and our Top Ten Reviews Silver Award Winner for best free email services.
- Max Attachment Size
- Average Upload Time
Inbox & Folder Settings
Setting up your Yahoo Mail account isn’t too difficult, though Yahoo does ask for a valid mobile number to use as a security step if your need to reset your password. However, Yahoo Mail has a lot of ads that makes the inbox feel cluttered, and it’s hard to find some of the tools to send and receive messages. In our tests, the Yahoo Mail app was much easier to figure out because inbox ads weren’t there.
You can directly import your social media contacts, which only half of the email services we reviewed allow. Yahoo Mail also automatically records new contact information when you send or receive a message from someone for the first time.
It can act as a mail collector, so you can direct your messages from other email accounts into your Yahoo Mail inbox. You can also create alias accounts, which can help protect your identity when you need to provide an email address to a company or subscription service.
Yahoo Mail includes a message translator as part of its free email services. Using this tool, you can translate messages written in a language you can’t read into one you can. Only two other email services we tested, Gmail and Outlook, include some sort of translation feature.
In our tests, it took a moment to figure out the process for writing new email messages. All the composition tools, such as font size and style, indentions and bullets, are all located at the bottom of the composition screen, which is somewhat unusual. The tools all worked well, and each message we started was automatically saved as a draft. It also saved attachments we uploaded to the drafts.
Yahoo Mail has a conversation view so you can see all the messages between you and a single person in chronological order without having to open each message in the thread. Another great feature is the auto reply; you can create a message that will be sent to anyone who emails you while you are out of town or can’t reply.
In our tests we uploaded images to outgoing messages. The process wasn’t difficult, and it didn’t take too long for images to upload. While we could upload multiple files at once, we were limited to a total size of 25B. This is standard for free email services. We could also upload multiple attachments using both the desktop and mobile app.
One advantage to using Yahoo’s free email service is you can attach or share files that are saved to any cloud storage program, including Dropbox and Google Drive.
Security Tools & Filters
Yahoo Mail has some of the best security tools. It automatically redirects spam messages into a spam folder, and it recognizes phishing schemes (messages that look like legitimate companies asking for personal information) and does a good job blocking them It is one of the only services we tested that lets you completely block messages from specific senders, so their messages don’t show up in any of your email folders, including the trash folder. Most other services simply redirect unwanted messages to another folder to keep them out of your inbox.
Beyond its free email service, Yahoo Mail includes impressive extra features. First, it has customized themes that let you change the look of your inbox to something colorful, fun and personalized. You also have access to Yahoo’s instant messenger so you can chat with family or friends in real time if they have the same chat program.
One of the best convenience tools Yahoo includes is the task calendar. This lets you send and receive email invitations and set email reminders for upcoming events and tasks.
Help & Support
Yahoo provides comprehensive customer support, most of which comes in the form of a FAQs section. The search feature only looks for keywords in the content and sometimes displays strange results, so you may end up searching through the help section for answers a little longer than you’d like. However, we were eventually able to find answers to our questions. Interestingly, Yahoo does not provide an email contact for support.
Yahoo Mail is one of the best free email services we reviewed. It includes some of the best inbox features, composition tools and functions. One of the best tools allows you completely block messages from unwanted senders so they don’t show up in any of your email folders. The biggest drawback of this email provider is the number of ads you need to sift through to find the messages and composition tools.