Pros / Reports include social media information.
Cons / There's no option to buy a single report.
Verdict / TruthFinder gives good results, but there’s little flexibility with its pricing plans.
TruthFinder gave us accurate information on our background checks, but it was more inconsistent than some of the other services we reviewed. Like with Instant Checkmate, you need to sign up for a subscription to use this service.
To get an idea of what you can expect from TruthFinder, we purchased reports for three people and had them each check their results for inaccuracies and inconsistencies. TruthFinder’s reports were generally accurate, though accuracy and depth of information varied more from person to person than with the other services we tested – in some cases, a category that was correct and complete in one person’s report was incomplete and inaccurate in another person’s. For example, one subject’s report had current cell phone and email addresses, while another person’s report didn’t have any of that information. Some of this variance may be due to differences in the ways individual states manage their public records.
The best background check reports include information about addresses, phone numbers, email accounts and relatives as well as legal information like court judgements, criminal records and marriages. TruthFinder includes all this information, though it struggled to find marriages – in some cases, it would say no marriage records could be found, even though all our subjects were married. The service’s reports also include information about social media accounts, though it does not list work history.
To use TruthFinder, you need to pay for a subscription, which costs $27.78 a month – much less than most companies charge for a single report. There’s some benefit to this, as it allows you to run multiple reports for much less than if you bought each one individually elsewhere. It’s even a good deal if you pay for a one-month subscription and only look up one person during that time. However, make sure you cancel after the first month if you don’t intend to continue using the service.
We also considered how easy it is to search for people on the service’s site. Using TruthFinder, we had no trouble finding any of the three people we searched for, even those with very common names. There are multiple ways to narrow results, including by adding cities, middle names and states, all of which are especially useful if the person you’re looking for has a common name.