Bookerville offers guest-centric vacation rental software for online reservations, guest management, housekeeping, maintenance and reporting. With no accounting options and no add-on modules, it is limited if you need accounting and financial management, but it does offer a great deal in terms of guest support and options.
An online booking and reservation module allows guests to see which units are available, for which dates and how much you are charging. You can set up units with different pay rates based on season, number of guests, commodities, minimum and maximum stays, specific rates for special occasions, booking and cleaning fees, coupons, taxes, and much more. These solutions allow you to set up all of your homes with specifics for add-ons and specific day discounts, meaning that you won't have to update or remember discounts and coupons on specific days.
Online integration allows you to use the vacation rental manager with your website as well as multiple online booking platforms for quickly setting your rental units up on the internet. You can advertise with photos, unit previews and general descriptions. Payment options in the vacation rental property management software include online payments with credit cards, eChecks and PayPal, so guests have plenty of ways to pay. Custom options include security deposits, different percentages or full up-front payments. You can also set a time to bill the guest, such as when they leave or when they arrive. An approval function allows you to set up mandatory approval before guests are charged, in case you want to double check the availability or condition of the unit.
Online management allows you to instantly see and get reminders for bookings, guests and arrivals. The vacation home rental software also allows you to manage cleaning and send reminders for housekeepers. Custom expectations, contracts and departure instructions allow you to offer specific instructions to both your employees and the guests. Email and customer relations management in the vacation rental software allow you to set up email marketing for customer and guest retention and accept and respond to queries. Auto-responders also allow you to reply to queries sent from online marketing programs such as FlipKey or VRBO.
Marketing channels, full reports and the ability to invite booking managers to your vacation rental management software make the program simple to use. You can also allow your booking managers to insert manual reservations if needed.
Bookerville's vacation rental software offers sophisticated online booking and guest-management functions but does not include accounting or anything more than basic reporting.