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Microsoft Wireless Comfort Desktop 5000 Review

Editor’s Note: This product has been removed from our side-by-side comparison because it has been discontinued.

Our Verdict

This is a quality wireless keyboard and mouse combo, but we wish it had battery conservation built in.

For

  • Microsoft’s BlueTrack optical technology means the mouse will work on just about any surface.

Against

  • A battery level indicator is absent from both the keyboard and the mouse.
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Microsoft Wireless Comfort Desktop 5000: the keyboard features numerous shortcut keys and a comfortable wrist rest.

Microsoft Wireless Comfort Desktop 5000: the keyboard features numerous shortcut keys and a comfortable wrist rest.
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Microsoft Wireless Comfort Desktop 5000: the blue light emanating from the bottom of the mouse represents Microsoft's BlueTrack technology which offers precise mouse functionality.

Microsoft Wireless Comfort Desktop 5000: the blue light emanating from the bottom of the mouse represents Microsoft's BlueTrack technology which offers precise mouse functionality.
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Microsoft Wireless Comfort Desktop 5000: a 2.4 GHz USB receiver is included.

Microsoft Wireless Comfort Desktop 5000: a 2.4 GHz USB receiver is included.

Editor’s Note: This product has been removed from our side-by-side comparison because it has been discontinued. You can still read our original review below, but Top Ten Reviews is no longer updating this product’s information.

Microsoft makes a strong showing in the wireless keyboard and mouse market with the Microsoft Wireless Comfort Desktop 5000 Keyboard and Mouse. This set was designed with the user in mind, specifically where ergonomics are concerned. Although it lacks some desirable features such as a battery level indicator and power switches, it does have many user-friendly attributes like a cushioned palm rest, a snap-on receiver and a three-year warranty.

Setting up this combo is as easy as turning on your computer and plugging in the included USB device. The keyboard and mouse instantly sync to your computer for plug-and-play access via 2.4 GHz wireless technology, which promises a reliable connection within a 30-foot range with no interference or delays. And when you’re ready to take your work on the road, simply pack up the wireless keyboard and mouse after retrieving the USB device and snapping it into the back of the mouse so it doesn't get lost en route.

Microsoft brings convenience to your workstation with enhanced F keys that provide shortcuts for quickly completing common commands and functions. Additionally, several one-touch access buttons are located along the top edge of the keyboard. These keys give you instant access to your email, internet browser, digital images and media applications. Some of them can even be programmed to access your favorite files or oft-used applications. The mouse has a few tricks up its sleeve as well; Microsoft’s BlueTrack Technology blows optical and laser mice out of the water by combining the expertise of both into a mouse that tracks more precisely on more surfaces. Like most mice, however, it won't work on clear glass or mirrored surfaces. Another downside is that neither the wireless keyboard nor the mouse has a battery level indicator.

The Microsoft Wireless Comfort Desktop 5000 lives up to its name with an ergonomic and comfortable design. The keyboard has a subtle wave shape that allows your hands to be in a more natural, relaxed position, while a padded cushion at the bottom edge of the keyboard lends support for your wrists. Low-profile quiet-touch keys require less pressure to execute key commands and are therefore easier on your hands. Designed with similar rationale, the mouse is small enough to fit comfortably in the average person’s hand. It also offers four-way scrolling for greater efficiency and comfort. On the downside, the mouse’s scroll wheel doesn’t have click-to-click functionality, causing a typical scroll to descend by pixels instead of by line. Some users describe click-to-click as feeling like the wheel is notched, clicking at each notch as you scroll down. This particular scroll wheel has a free flowing feel.

Microsoft has been in the technology game long enough to know how to treat customers. Their website is evidence of that, featuring a list of FAQs, downloadable user guides and a hardware solution center. They also have contact information, like a phone number and email address, for one-on-one assistance. The wireless keyboard and mouse comes with a three-year warranty that guards against hardware failure. Compatibility shouldn’t be an issue as this combo is compatible with Windows XP, Windows Vista, Windows 7 and Mac OS X versions 10.4 and up.

Microsoft has done it again, impressing us with its Microsoft Wireless Comfort Desktop 5000 Keyboard and Mouse Set. If this combo had some of the battery conserving features that we find essential in wireless keyboard and mouse combos, we would have ranked it higher in several areas. That being said, if you couldn't care less about how often you have to change batteries and just want a comfortable, ergonomic keyboard that gets the job done, this would be a perfect choice.