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Payless ShoeSource offers a variety of footwear for the family at reasonable prices. The company offers name brand shoes, such as American Eagle and Airwalk. It also provides regular sales and email newsletters to help you save money, and if your order qualifies, you can receive free shipping. You can also return any shoes via in-store and by mail. However, if you ship via mail, you will have to pay shipping costs.

Payless offers a well-rounded selection of shoes: dress shoes, casual sandals, even hiking boots. If you need specific shoes for work, there are slip-resistant safety clogs and sneakers that offer support for professionals who spend hours on their feet.

Its selection of athletic shoes is narrow. Basketball, running and walking shoes are available at discounted prices. It doesn't offer high-performance athletic shoes.

Shopping for children at Payless is painless since it offers affordable shoes for fast-growing feet. The children's selection carries plenty of shoes in trendy colors and styles as well as seasonal shoes, including boots and slippers for winter, and flip-flops for summer.

If your order qualifies, you receive free shipping. And if you have any problems with the shoes you ordered from this online shoe store, you can exchange or return them at any Payless brick-and-mortar store. However, if you return them via mail, you must pay shipping, and the company will not refund any shipping and handling charges.

Additionally, Payless does not accept any exchanges via mail. If you wish to exchange your shoes for a different color or size, you will have to go to the closest store to do it.

There is a customer service page on the company's website with information about how to place orders as well as answers to commonly asked questions. The company has a toll-free telephone number and an email link. You can also sign up for its email newsletter to learn about the latest deals and company-wide sales. This online shoe store also has regular sales and events throughout the year.

Payless ShoeSource has filled a niche in the shoe industry and is the go-to retailer for affordable shoes. For budget-friendly footwear in the most popular categories, this online shoe store offers a decent selection of quality footwear that won't break the bank. However, you won't find the top name brands and its inventory is limited.