PROS / Services from Sears are available in most states.
CONS / The company does not use eco-friendly cleaning products.
VERDICT / Sears proves best for residential customers in services and prices, but commercial customers can still expect a thorough cleaning for the price.
In our research, Sears gave us an estimate of $1,350 for a 3,000-square-foot retail space in Los Angeles County. This makes Sears the most expensive option for cleaning retail spaces on our lineup. While this service may be pricey for your business, it provides most of the cleaning capabilities we looked for.
Sears doesn't offer green products to clean your home, but the two-step system is organized to leave carpets clean and fresh. The Sears technician will thoroughly check your carpets for trouble spots before and after cleaning. To remove stubborn stains like pet messes, the technician sprays a heated carpet cleaning solution to loosen dirt. After setting, the stain gets an extraction and pH-balancing rinse to remove the loose dirt.
For furniture-heavy rooms like dens or dining rooms, the Sears technicians will move your furniture for you to clean tough-to-reach areas. This process is quite thorough and helps you remove pet stains, and for an extra price, deodorize your carpet.
Sears does water damage restoration along with 24-hour emergency service for residential customers but does not tackle fire damage projects. When it comes to commercial carpet cleaning, Sears does not help with water or fire damage. However, business owners can hire this service for regular maintenance cleaning, upholstery, rugs, carpet and restorative cleaning.
Sears seems to be best for residential carpet cleaning in price and services. Our estimate placed service for a three-bedroom home in Los Angeles County at $105, well below the lineup's average. At minimum, you can expect to pay about $100 for any of Sears' carpet cleaning or home services.
Despite its high commercial cleaning price, Sears is one of the more cost-effective services around. According to our research, Sears' prices average about 25 cents per square inch. Of course, the prices listed will vary depending on your area. The good news is Sears' carpet cleaning services reach 45 states.
Sears earned an excellent score for customer support at 95 percent. This carpet cleaning service offers free price quotes, a satisfaction guarantee and flexible appointment scheduling. Once you schedule an appointment online or via telephone, Sears gives you a three-hour window for when a technician may arrive to clean your home. While exact times are best, this is a close enough period to avoid interrupting your schedule drastically.
Sears has excellent customer support for residential and commercial cleaning. However, its services and prices benefit residential customers more. At $1,350 for a retail cleaning, business owners may need to budget around Sears' rates. However, the two-step cleaning is designed to be thorough and tough on stains of all kinds.