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Servpro Review

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PROS / Servpro provides a full range of cleaning services for commercial spaces.

CONS / Options for getting a quote or booking an appointment are limited to telephone.

 VERDICT / With around-the-clock availability, and fire and water restoration capabilities, this service is a good resource in an emergency.

Servpro has a variety of carpet cleaning methods to attack different kinds of carpet and stains. This service can clean short and long-piled carpets. It can precondition, rinse and treat carpet while keeping the color intact. Additionally, Servpro is one of the few services available 24 hours a day for emergencies, offering both fire and water restoration services for both business and residential properties.

In our research, we gathered estimates for retail spaces and a three-bedroom home in Los Angeles County. Servpro's prices were just above the average price of all our top-ranked carpet cleaning companies, but it is still affordable. We found that three-room cleaning costs around $151 while carpet cleaning for a retail space is around $1,050.

  1. Branches with Institute of Inspection, Cleaning and Restoration Certification.
    More is better.
  2. 8 Servpro
    87 Certifications
  3. 15 Certifications
  4. 36 Certifications
  5. 0 Certifications
  6. Category Average
    19.30 Certifications

No matter the type of carpet in your home or business, Servpro charges a minimum $145 for any service. It charges around 35 cents per square foot in homes. Prices will vary by location and home, and this carpet cleaning service has a far reach across 40 states.

Servpro provides all the necessary services for commercial carpet cleaning. Whether you run an office space or a storefront, you can contract with Servpro for carpet cleaning and several additional services. The company can perform maintenance cleaning, allowing you to have regular visits from a cleaning technician. Upholstery and rugs are also an easy service for Servpro to tackle. If your business falls victim to fire or water damage, you can also hire this service to help restore your space.

Servpro doesn't have all the additional services, such as leather cleaning or color restoration. However, this service can help you clean the carpets and upholstery in your RV, boat or car. Other trouble spots such as tile and grout, air ducts and vents are also standard services for Servpro.

Servpro earned a low score for customer service score because we never received an email response in our test. Email and telephone support are available, but we weren't able to book appointments or gather estimates online. Most of the administrative support is best over the phone. The good news is quotes are always free.

Summary

Servpro has all the commercial services we looked for in the best carpet cleaning services, including regular maintenance cleaning and disaster restoration. In addition, this company is located in 40 states, so you likely have easy access to its services. However, the customer service was subpar in our evaluation, and for the company lacks some important services for residential customers.