PROS / You can narrow your search by themes such as romantic, family, pet-friendly and LGBT travelers.
CONS / OneTravel charges a processing fee for refunds, so you won't get all your money back.
VERDICT / OneTravel is great for finding specific hotels and vacation packages for all types of travelers. Solidify your plans in advance, though, because the cancellation fees from this site are hefty.
The travel website OneTravel lets you book flights, hotels, rental cars, cruises and vacation packages. You can also search for flights under different price caps based on your budget. This price cap search is a great feature for international flights, which typically run over $1,000.
OneTravel has the lowest price average of the 10 travel sites we tested, but it comes with a per-person processing fee. If your plans fall through, you may find a heavy charge or cancellation fee on your bill, which is even higher for canceled international flights. However, OneTravel provides cancellations, refunds and exchanges, when permitted by airlines or other suppliers, for active military members, senior citizens, and disabled and bereaved travelers at no charge.
One of the outstanding features of OneTravel's hotel search is its theme filter. With this sorting feature, you can search for hotels based on your needs or preferences. Search for hotels under a wide variety of themes, from ambiances like family, pet-friendly and romantic, to nearby activities like golf and spas. Pictures and descriptions can be deceiving when it comes to booking the right hotel, though, so OneTravel posts TripAdvisor user reviews so you can read a range of opinions.
If you plan to travel internationally but you're not sure what you'll need, the visa and passport assistance feature is a great tool. This handy feature lets you select your country and state of departure, plus your destination and reason for traveling, like business, pleasure, transit or journalism. Results tell you whether a visa or passport is required to enter your destination country and how to obtain these documents before you leave.
OneTravel has several support methods whether you have an extensive problem or just a quick question. The FAQs section is massive, so if you have a simple query, it's likely you'll find it there. This section covers flights, cars, hotels, billing and payment, and general questions, to name a few. You won't be able to email your questions to OneTravel, but it's one of the few online travel sites with a live chat feature.
OneTravel offers some of the lowest prices in our lineup, but be sure of your plans before booking to avoid the hefty cancellation and itinerary change fees. These types of fees are standard for any online travel site that collaborates with airlines and other travel service providers, but the cost adds up quickly. Thankfully, this site offers plenty of promos and coupons to knock down the service fees and lower the prices even more.