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Pros / The payment gateway fee is included in your membership fee.

Cons / Payment Depot doesn't offer live chat customer support.

 Verdict / Payment Depot has a simple pricing structure, a membership fee you can pay monthly or annually and quality customer service.

TopTenREVIEWS - Bronze Award - Awarded for excellence in design, usability and feature set
TopTenREVIEWS - Excellence Award - Awarded for excellence in design, usability and feature set

Payment Depot allows you to accept credit cards online and offers excellent processing costs, good service terms, quick setup times, an easy application process and quality customer service. For these reasons, this online credit card processing company receives our Top Ten Reviews Bronze Award. Payment Depot has multiple membership plans and can meet the needs of businesses of all sizes.

For the purposes of this review, we looked at Payment Depot's basic membership plan. If your business grows or processes more than expected, Payment Depot can perform a review and move you to a plan that better fits your business's needs.

Fees & Pricing

This online payment processing company uses a different pricing structure from many of the other processors we reviewed. For each transaction, you pay a per-transaction fee and the wholesale rate. The wholesale rate is composed of the interchange rate and the card-brand fee, both of which are set by the card companies. Every processor pays the same amount for these processing costs. Payment Depot doesn't include a markup percentage on these costs so the only additional fee you pay for each sale is a $0.25 per-transaction fee. This makes Payment Depot ideal for businesses with high average ticket sizes. It can be quite expensive for businesses with a lot of small sales though, as the per-transaction fee can add up quickly. If your sales volume is too small, Payment Depot may refer you to Square or PayPal, as they may be more affordable options for your business.

The only other fee Payment Depot charges is a membership fee. You can choose to pay on a monthly or yearly basis, though the one-time annual fee of $299 is more cost efficient, since it works out to be $24.92 per month, which is less expensive than paying the $29 monthly fee. The monthly fee includes PCI compliance as well as gateway fees. If you have an existing payment gateway, Payment Depot can integrate with it or can set you up with a new gateway.

Besides costs and fees, transparency is another important factor to look for in an online credit card processing company. Payment Depot provides details about its terms, fees and pricing on its website. It was forthcoming with key information when our reviewers contacted it and provided information that was consistent.

Setup & Service

An important aspect of choosing any service for receiving payments online is the setup and service terms, and Payment Depot rates well on these. It doesn't require you to sign a long-term contract and doesn't have any termination fees. Accounts with Payment Depot are month-to-month. It also offers a 90-day free trial.

There's no setup fee, and it can take between one and two days to approve your application. Once you begin accepting credit cards online, it takes from one to two business days for funds to be deposited into your business bank account after you batch out.

Customer Support

Payment Depot rated well on our customer service score. The reps our reviewers spoke to were courteous, knowledgeable and prompt when replying by phone or email. Payment Depot provides a variety of customer service resources, including a dedicated account rep who can give individualized support to your business. Payment Depot also offers 24/7 phone support and an online knowledgebase.

Summary

Payment Depot provides businesses of all sizes with the ability to accept credit cards online. This processor has a simple, low-cost pricing structure and a single monthly or yearly membership fee that covers many of the ancillary costs associated with online credit card processing, such as PCI compliance and payment gateway maintenance. Quality customer service, quick setup times and no contract make this an excellent online payment processing company.

Payment Depot Visit Site