Editor’s Note: This product has been removed from our side-by-side comparison because it is no longer available. You can still read our original review below, but Top Ten Reviews is no longer updating this product’s information.
Find A Friend, a people search service, is a basic tool for finding people online that provides contact information such as phone numbers and street addresses of the person you're trying to find. Unlike many competing search sites, this service does not allow a preview of searches. You must pay first, but you may not have enough information to make a good purchase decision.
This people search service makes it relatively simple to find information about people you have lost touch with, but you can only use it to find contact information for those people. You can't order background checks, so information such as civil and criminal court records is unavailable.
We were disappointed that there is no capability to do a preliminary search on this site. You must first purchase a report and submit any information you have about your subject. Then, licensed private investigators will perform the search for you, according to the service's website.
This people finding site has some of the highest-priced reports on the market. There is only an option to purchase a basic report or an advanced report that is only an extra verification and gives you no additional information. This company does not have 24-hour or 30-day passes like its peers, but you can purchase reports in bulk. The more you purchase, the lower your per-search cost. This would be helpful for someone planning a class reunion who has to find more than a couple of people.
Different types of searches provide different results. Most reports will try to provide the current address, first and last name, address history, a phone number, aliases and birth date of your subject. The searches available on this people search site are social security number, name and prior address, name and date of birth, or age range, reverse phone number and a deceased person search.
Find A Friend links you to Yahoo People Search, which can pull up any webpages or sites that reference the name you are searching. Unfortunately, your results may not be much better than the information you would finding using any free search engine.
One good thing about this people finding site is that it offers a No-Hit-No-Fee guarantee. If its investigators cannot locate the person you are trying to find, then you don't pay. However, this company does not guarantee that you will get all the information you need. Also, because there is no preview of the report, you will never know how much information you will be getting for your money, or even whether you're ordering a report on the right person.
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Find A Friend doesn't provide previews of your search results and doesn't offer background checks, so its reports are harder to verify than those that are available with competing people search engines. However, the company has a fair reputation among business-improvement associations. Nevertheless, it is relatively unpopular in its market.
We received no response several days after we emailed Find A Friend's customer service department for assistance. There is no phone number to contact the company immediately, and you can't reach help using live chat, as you can with competing services. The site also lacks a FAQs page and help section.
Find A Friend claims to be the leader in people search since 1994. However, service is slow, there is no preliminary search option and the service has some of the highest prices in the industry. As a people search service, this tool has significant room for improvement.