PROS / You receive a detailed post-call report.
CONS / It costs extra if you want a recording of your conference call.
VERDICT / Budget Conferencing has many excellent conferencing features, but it doesn't provide much in the way of tutorials or online support, so it may not be a good option if you are new to audio conferencing and need help learning a new system.
Budget Conferencing is a conference call service with most of the features you need to manage phone meetings. This provider offers toll-free and toll numbers, along with passcode options. You don't need a reservation to hold calls, and there is live operator assistance available if you encounter any audio issues or have difficulty managing a large teleconference. However, Budget Conferencing lacks several tools that are included with competing services. It also charges extra for several basic features that other services include with their plans.
You can schedule conferences, even impromptu ones, at any time without a reservation. You can view participant lists and, at an extra cost per minute, even record your entire conference call, which you can play back at a later time. You can purchase your conference to keep for your files in CD form or as an audio download. This service is pay as you go, so there are no setup or monthly fees. You only pay for the minutes and features you use.
One of the standout features available from this conference calling service is its ability to send automated invitations and receive and track RSVPs to conference calls. You also have multiple presenter controls so that more than one person can manage a phone conference. This teleconferencing service allows you to create a customized phone number, however, it charges hundreds of dollars per month if you really want this option. You can create a custom business greeting, however, this, too, costs extra.
All of the best conference call services, including Budget Conferencing, provide a meeting dashboard for the host. From here, the host can mute participants, start meetings and share files with attendees.
The interface for Budget Conferencing provides great reporting features. You receive a post-conference report with a list of the participants who joined the call, how long they were logged in and when they logged out.
If you have any questions or concerns while using Budget Conferencing, you can reach a support representative via telephone or email. FAQs on the Budget Conferencing website can answer many questions. Additionally, this conference call provider offers a glossary and tips for users. Unfortunately, there are not any tutorials.
Budget Conferencing provides most of the features you need in a calling service; however, it still lacks or charges steep fees for many tools, such as recording or customizing the phone number. As a basic conference call service, though, Budget Conferencing has enough features to satisfy your employees and customers.