Online footwear retailer Shoes.com offers a large inventory, free exchanges and helpful customer service. This company not only offers a large selection of everyday shoes for women and men, but numerous specialty footwear options are available as well.
You can browse the company's selection of women's, men's and children's shoes, or if you're looking for something specific, shoes are organized by category type, such as boots, sandals or athletic sneakers.
Shoes.com provides numerous specialty shoes; for example, shoes for work, hiking, running, etc. In addition, you can filter search results by special features, such as orthotic-friendly, vegan, moisture wicking, insulated and diabetic-friendly. This means if you need something more than just a pair of sneakers or dressy shoes, you can narrow your search to find exactly what you are looking for.
The website's home page features a search toolbar at the top so you can enter a brand or style, and it will bring up options for you to view. Additionally, you can refine your search further using the company's advanced search features, so if you are looking for casual shoes, for instance, you can search under different categories such as canvas, clogs or flats. You can also narrow your search by size, color, price range and brand.
There is a minimum purchase requirement to get free shipping. Shoes.com also offers a 60-day return policy, so you can return shoes for a refund within that time period without having to pay for return shipping (Final sale items, however, are not eligible). You simply print out the return-shipping label at home, attach it to the box and drop it off at your local UPS facility. You don't have to wait in line to get your item weighed and labeled.
You can place orders online or by phone, using the toll-free telephone number located on the website. There is an extensive list of FAQ page along with helpful tips. You can reach a representative by email or phone, but there is no live-chat service. Although, you can sign up for an email newsletter to receive the latest news and offers from the company.
Shoes.com is an excellent option if you are looking for something specific and want excellent customer care to go along with it. This company provides a large inventory and free shipping options if you spend a required amount. In addition, this company also provides a 60-day return policy, which provides enough time for you to return your shoes without feeling rushed.