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DSW online shoe store review

DSW (Designer Shoe Warehouse) is an online shoe store featuring luxury and designer shoes for women, men and children. It provides a large selection of footwear, with well-known brands and some you might not have heard of.

DSW online shoe store review

Our Verdict

DSW is a great online shoe store with a wide range of shoes for children, men and women.


  • Great choice
  • Wide range of brands
  • Varied budget options


  • Standard shipping is pricey

DSW (Designer Shoe Warehouse) is an online shoe store featuring luxury and designer shoes for women, men, and children. It provides a large selection of footwear for everyday wear and special occasions. 

To read our full round up of all stores we reviewed, head to the best online shoe stores guide. 

DSW online shoe store: What you need to know 

The company's collection of online shoes range in price from under $20 to over $200. You can find high-end shoes for special occasions or cheap shoes for your next vacation. There is a large selection of shoes for women, men and children. There are numerous styles, including wedges, comfort sandals, boots, pumps and heels. In addition, if you are hunting for a bargain, you can search the clearance section for discounted footwear. DSW has a wide selection of shoes for people of all ages. 

DSW online shoe store: Features 

One of the advantages of shopping online for shoes at DSW is the selection of top shoe brands, such as Nike, Asics, Ugg, Sorel and Mizuno. Whether you're searching for boots or kids' shoes, you can further refine your search by brand, top-rated items and new arrivals.

For further savings, you can become a DSW VIP. With three different levels; VIP Club, VIP Gold, and VIP Elite, each membership allows various levels of rewards. The most basic VIP Club membership is free to join, give you points for every dollar you spend, you'll get a $5 birthday gift and free shipping and in-store returns as standard. 

If there is a problem with your order, there are a few ways you can return your shoes. First, you can return your item to the store for free, next there are online returns that have a shipping fee and, returns must be within 60 days of purchase. 

DSW offers free exchanges. The exchange process is easy: You receive a free shipping label with your order. Simply affix the label on the box and send it back to DSW. There is no charge for return shipping or for the shipping on the new order.

This online shoe store has live chat and a toll-free telephone number posted on its website. You can contact the company via email and get a response within 24 hours. There is also a large FAQs section on the company website.

Should you use DSW online shoe store?

DSW offers a massive selection of shoes for women, men and kids. Rather than specializing in one type of footwear, it offers a broad selection and many popular and designer shoes. You can sign up for the company rewards program to help you earn gift certificates and receive free shipping. You also have multiple return options, including returning via mail or in-store.