PROS / Arvixe offers significant amounts of bandwidth and disk space.
CONS / Priority support and SSD cost more with this service.
VERDICT / Arvixe offers exceptional customer support and a variety of unlimited features; it is a top choice in cloud hosting services.
Arvixe has been providing reliable web hosting services since 2003, including cloud hosting services. This company offers a 60-day money back guarantee; this two-month window gives you the time to set up your website and get a feel for the platform before making a commitment.
This service offers a variety of hosting plans; we tested and reviewed the VPS Class plan, though Arvixe has a range of packages both for advanced and beginning users. The flexibility in plans and quality of help and support makes Arvixe our Top Ten Reviews Silver Award Winner.
This cloud platform offers six different cloud hosting packages that operate on both Linux and Microsoft servers and can meet the needs of individuals and small businesses. The flexibility in the Arvixe hosting packages allows you to choose a plan that meets your needs.
Unlimited features include email accounts and MySQL databases. You also have the option of creating unlimited domains and subdomains within your account. Like anything, unlimited has a catch. You can use these unlimited features up to the amount of data provided in your hosting package. Arvixe provides an impressive 50GB of dedicated disk space and 1.5GB of dedicated memory. It also provides unlimited bandwidth, so your site will not crash or slow during high traffic times.
Other unique features of the hosting package include two IP addresses and two fully dedicated CPU cores with your hosting environment. Overall, we found the hosting packages to be versatile and able to meet our needs.
Help & Support
If you need to reach help and support, you can contact someone via phone, email ticketing or live chat. The company conveniently lists the emails by department, so you know that you can reach who you need to. Unfortunately, free priority support is not available. You can add priority support to your account for a low monthly fee.
When we tested Arvixe's help and support, we found representatives responded quickly when we requested support. Wait times varied based on the time of day that we tested support. During peak business hours, the wait times were significantly longer. We found that overall, wait times were still shorter than the industry average.
The help we received from the Arvixe staff was reliable, and customer service representatives focused on directing us to answers rather than making sales pitches to get us into a higher-level, more expensive plan.
Control Panel Options
This cloud hosting platform offers the cPanel, the industry standard platform, as its website-management tool for your cloud hosting. If you haven't used the cPanel previously, it can be somewhat confusing to navigate, but you can rely on the support and online support center provided by Arvixe to quickly learn the ins and outs of the program. In addition to the support center, helpful icons and links are placed in the cPanel to guide you.
Within the cPanel, you can view the stats dashboard, which shows you how much bandwidth and disk space your site is utilizing. Other features include WordPress and Joomla integration, which makes downloading popular apps to your dashboard a simple, one-step process.
This secure cloud hosting service provides a shared-SSL certificate, which is especially useful if you are hosting eCommerce from your website. This certificate helps guard your customers' critical information. You can activate SSH, which allows you to remotely activate your account and manage other computers. If you would like to add a solid state drive, known commonly as SSD, you can do so for an additional monthly fee.
Features that we are pleased to see include site backup and restoration. Backups are conducted about once a week. In the learning center, there are step-by-step instructions if you would prefer conducting manual backups or scheduling your own automatic backups. You can partially restore your site based on these backups or you can contact a customer service representative to help you complete a full-site restoration.
Arvixe offers cloud hosting plans that are some of the best in the business. With this service, you get two IP addresses per account and four fully dedicated CPU cores. You can add unlimited domains, subdomains and email accounts. You receive an impressive 50GB of dedicated disk space and 1.5GB of dedicated memory.
This company's hosting systems work well with Linux and Windows operating systems. Included with your cloud hosting plans are security features to help protect your data and ensure that you can restore you site in the instance of a major network failure. With this thorough cloud hosting plan and overall service, Arvixe is in the top tier for cloud hosting.