PROS / You get a free domain as long as you're a client.
CONS / You must pay an additional fee for a shared SSL certificate.
VERDICT / Competitive and comprehensive hosting packages make Arvixe an ideal web host for businesses of all sizes.
Arvixe web hosting offers plans for personal or business use, but all plans offer excellent feature sets, and even the smallest plan has ample disk space and bandwidth for a blog, informational website or eCommerce website.
We focused our review on Arvixe's PersonalClass package available through the company's shared hosting plan. While there are additional features available in more expensive web hosting packages, this starter plan has everything you need to run a site, whether you're a small business owner hosting a webpage for the first time or an experienced site manager migrating a site you hosted elsewhere. For these reasons and more, we award Arvixe our Top Ten Reviews Bronze Award.
When using a shared server, site security definitely takes a hit. Starter plans just don't offer the protection that a dedicated server can. However, you won't be left vulnerable. Arvixe makes good use of secure shell (SSH) protocol, which allows you to remotely access your account after being authenticated by a two-step, password-protected login. Arvixe also uses shared secure sockets layer (SSL), which adds security and encryption to any URL you own.
It offers daily backups, free site restoration, raw access logs and a SSH for accessing other computers through the website. It uses SpamAssassin spam blocker, which you can turn off, if you prefer. The Spamhaus and SpamCop checkers track known spammers and flag emails coming from them. Finally, you can blacklist any email addresses you wish as well.
While this website hosting company makes it easy to install SSL certificates on your website, you will need to purchase your own if you are buying or selling goods through your site.
Control Panel Tools
The standout feature, and part of what makes this the best web hosting service, is the free domain for life. Clearly, this is meant to keep you a customer as long as possible, but having your domain paid for as long as you are a member is a nice benefit. If you have a current website with another provider, Arvixe will migrate the domain over for free.
The PersonalClass shared hosting plan focuses on putting your content online, and it also can run nearly hands-free. As the registrant, there's very little you need to worry about; however, you do have some hands-on control via the control panel. Arvixe uses the industry standard cPanel. It's built for utility's sake, not as an attractive interface, but is no more difficult to use than cPanels on other website hosting services.
This version of cPanel has everything you need to register and host a handful of sites. The file manager portion of this web hosting program lets you create, edit and remove content from your site without ever having to directly log in to your site.
Arvixe offers an array of both basic and advanced web hosting features. When it comes to creating your site, the service provides easy-to-use site builders that are directly integrated into the cPanel. The service also provides the latest version of phpMyAdmin and one-click app installs. In fact, Arvixe offers access to a large script library that includes blogs, CMS apps and more, and can be installed on your site in a single click. Not many web hosting services offer a script library, and access to one can help you easily create a unique and dynamic website without requiring you to code anything.
You can also create your own 404 pages, which can help with customer retention, because you can brand the page and add a funny or encouraging message that can influence them to click back to the main site instead of away. Finally, you get $200 in advertising credits. This is pretty typical of most web hosts.
Help & Support
Arvixe offers the standard 24/7 phone support, as you'd expect. Our testers found that the company typically had quick turnaround times for chat support, but we did notice that response times varied greatly. For instance, during peak business hours, we waited up to 15 minutes, sometimes more. Other times, we only had to wait a minute. Whether by phone or chat, the reps gave us informative answers.
The Arvixe site and cPanel also lead you to a number of support options, ranging from email ticketing, video tutorials and user forums.
Arvixe provides solid and cheap web hosting options, with plans and features designed to meet a wide range of hosting needs. The control panel may seem a little intimidating at first, but its ability to add script to your website with the click of the button makes advanced website building easier. The robust functionality and all-inclusive hosting plans make Arvixe one of the best companies in the sphere of web hosting services.