PROS / There is minimal wait time to reach someone via live chat.
CONS / A website builder tool costs extra.
VERDICT / With a few additions on the control panel, Lunarpages would be a good web host competitor.
Editor's Note: This review has been removed from our side-by-side comparison because it no longer ranks as a top 10 product. The original review is below, but check out our current top 10 about Web Hosting services.
Lunarpages offers a whole slew of domain hosting plans aimed at businesses of all shapes and sizes. At the bottom of the food chain there is a simple email-only account that doesn't even include web space. At the top of the pile is a massive cloud-based hosting service that is total overkill for the typical small business’s web hosting needs. You can find a plan that suits your needs closely if you know where you stand on the graduated pyramid.
The next step up from the email and calendar account is the Starter Web Hosting package, which has a 5GB storage limit. For bloggers, this package can be a perfect match; however, if you start getting substantial web traffic, these caps can make for cramped quarters. Still, you can host an unlimited number of subdomains and parked domains. It is also noteworthy that there is no penalty for not taking advantage of incentive pricing; the monthly cost of the Starter plan is the same whether you sign up for one or two years.
The support for this web host has its pros and cons. Live chat is only designated for sales purposes, not technical support. The representatives immediately answered every time we contacted them, but the time between responses averaged out at four minutes. For quick help, it would be beneficial to use the company’s user forums to see how previous users found answers to their concerns.
The control panel for Lunarpages is very unique. It takes a simple approach that makes any new customer feel at ease. Yet, while digging further, we found a number of missing features that seriously impact usability. For instance, there are no app managers allowing for one-click installs. The disk usage meter is one of the more basic types we saw when ranking its competition. Also, usability is immediately affected, as you have to pay extra for a simple website builder.
Lunarpages has decent flexibility, but the Starter plan limits usability. With a 30-day money-back guarantee, there's plenty of time to get your site up and running and find out whether Lunarpages is a good fit for your needs. This web host uses a simple control panel that focuses on easy-to-use tools, but neglects features essential for site creation.