PROS / The service provides easy site creation tools, including an intuitive builder that produces decent landing pages.
CONS / Yahoo Web Hosting does not offer live chat support.
VERDICT / The web hosting aspect is more of an afterthought for Yahoo. However, new users may be comfortable with the brand.
Yahoo Web Hosting is a decent option for small businesses with no experience in web coding or site design. The small business web hosting service’s functionality and tools are geared toward beginners, including a simplified control panel and site builder that help you create a website in three easy steps. While its hosting packages are hardly noteworthy, Yahoo Web Hosting shines when it comes to site creation tools.
The three web hosting packages Yahoo offers provide nothing we haven’t seen before; they each come with an allotted amount of disk space, data transfer and email addresses. Unlimited hosting is only available under the premier plan, with unlimited disk space and bandwidth. Each plan also comes with free domain registration or transfer, which is fairly standard among web hosting services.
Yahoo’s standout feature is its easy-to-use control panel and integrated site builder for creating websites. The builder walks you through the site creation process with three easy steps: Pick Your Look, Personalize and Publish. You can choose from a variety of templates, albeit outdated looks. However, the builder still offers advanced features like Perl, PHP and MySQL support.
Other than its site creation tools, the web hosting service doesn’t provide much else. It lacks most of the advanced features we sought, including custom cron jobs, customizable error pages, a file manager and comprehensive server access. Furthermore, if you want to publish an eCommerce site, Yahoo provides a shared SSL certificate, but you have to pay for third-party shopping cart software.
When it comes to email functionality, this domain hosting service proves mediocre. Depending on the hosting package you select, you get either 250, 500 or 1000 email accounts. Most of the other web hosting services we reviewed provide unlimited email accounts. The service also provides spam and virus protection and unlimited storage. You can access these features through a web-based interface or through a POP3 type email account such as Outlook or Eudora.
Yahoo's web host stumbles in terms of help and support. To their credit, they provide email ticketing, a knowledgebase and video tutorials. Yet, their phone support is difficult to navigate. Also, there is a complete lack of live chat.
Advanced users will likely be bored with the basic functionality of Yahoo Web Hosting, and its hosting packages sorely lack in comparison to our top-ranked web hosting services. However, if you don’t have tons of coding experience, Yahoo Web Hosting may be for you.