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FTD Review

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PROS / FTD Flowers has a great product selection and offers a free shipping subscription.

CONS / This service does not provide a mobile app.

 VERDICT / FTD Flowers offers appealing flowers and non-floral gifts and it delivers to 150 countries.

Florists' Telegraph Delivery was the first flowers-by-wire service after its launch in 1910. Now known as FTD, it has a longstanding reputation for excellent flowers, a great selection of gifts and service that you can depend on no matter where you are sending a gift. This online flower firm can deliver gifts to 150 countries. These and other qualities make it an easy choice as the Top Ten Reviews Silver Award winner for online flower delivery service.

Floral Selection

FTD's product selection is extensive enough to meet nearly everyone's tastes, and its offerings are lovely. When it comes to flowers online, FTD boasts styles, arrangements and vases to suit the most sophisticated tastes, as well as simpler but no less beautiful arrangements of roses, lilies, tulips, orchids and daisies, just to name a few.

In addition, you also can get flowers delivered in a box and arrange them yourself. We chose that route and found the flowers to be attractive and clearly fresh. They opened more over a few days and continued to look good.

You can buy flowers online for scores of occasions. For example, you can choose from a colorful assortment of blossoms and styles for a bridal party – everything from the bride's bouquet and the boutonnieres to entire wedding bouquet packages. Other options include flowers in all kinds of colors, centerpieces for the reception tables and wedding gifts. The website also leads you to a page where you can find a local florist affiliated with FTD.

In case you are planning a funeral or sending condolences for the loss of a friend, family member or even a co-worker, there is a sympathy and funeral section. You can choose a casket piece, arrangement, standing spray, wreath or live plant to convey your support at a difficult time. If you are uncertain about what to order, FTD provides sympathy experts to guide you.

The flower delivery website is colorful, well organized and easy to use. Many floral choices can be upgraded, and you can quickly see how it will look by clicking on a good, better or best arrangement. The picture changes immediately, making it easy for you to decide what to send and how much to spend.

Non-Floral Gifts

With this service, you can find many other gift selections besides or along with flowers for special occasions. You can select gifts designed by such celebrity personalities as Vera Wang as well as signature crystal from Baccarat. There are also mouth-watering gifts from such well-known vendors as Mrs. Fields and Eli's Cheesecake.

FTD's non-floral gifts include an assortment of items as varied as spa baskets, Starbucks gift boxes and Godiva truffles. If you want to splurge on someone who adores champagne, check out the selections of Dom Perignon, Cristal and Veuve Clicquot. There are more modestly priced wines as well.

When it comes to gifts for women, you can find something beautiful at nearly any price point in the jewelry boutique as well as the assorted gift baskets of treats. FTD does not overlook men, either, offering both flowers and other gifts that will please the men in your life. Both male and female sports fans will undoubtedly enjoy the College Rose Collection, which offers bi-colored roses in school colors.

Perhaps you are looking for a gift to celebrate a new baby, new home, graduation, retirement or birthday, or maybe you just want to say thanks or “I’m thinking of you.” FTD offers a wide assortment of gifts and the best flowers online for many occasions.

Customer Service

You can communicate with this flower delivery company through email or phone service, as well as live chat. FTD provides a handy electronic reminder service so you do not forget those important birthdays or anniversaries that so often sneak up on you.

The FTD Gold Membership, for a yearly flat fee of $39.99, gives you free shipping and no service fees from a florist for a year no matter how many bouquets you order.

The company website offers a variety of informational articles and how-to videos on topics ranging from caring for specific flowers to making your floral arrangements last longer. There is also a useful blog filled with articles addressing such topics as how to decorate for holidays or how to set a romantic mood for a picnic.

Ordering & Delivery

You can order either online or by phone. There are multiple ways to shop, including by product, occasion, price, brand, type and availability of same-day flower delivery. Product pages contain a brief description of what the arrangement contains and frequently offer a side column titled Complete the Gift that lets you include such things as candy, jewelry or a plush toy.

FTD boasts nearly 100 percent coverage throughout the U.S. and international delivery to approximately 150 countries. The company delivers through various means, including local florists, FedEx or UPS. A local florist affiliate handles same-day deliveries and any arrangement containing balloons.

Eco & Charitable

FTD’s website outlines its commitment to fair labor standards and human rights regarding the people who grow and harvest its flowers. This flower delivery company requires its suppliers to abide by a code of conduct that forbids using prison or child labor as well as not permitting harassment or discrimination in the workplace. It also requires proper health and safety environments and wages in accordance with local law.

The company also has agreements that require its growers and suppliers to run their organizations in compliance with eco-friendly certifications from such organizations as Fair Trade, Veriflora, Floverde, USDA Organic, Quality Assurance International and Rainforest Alliance.

Summary

It is easy to see why FTD has such a long history of service, given the expansive selections, the wide array of attractive gifts and the beauty of its floral arrangements. Whether you are sending a stunning display of colorful mixed flowers, a gift box of chocolates and fine wine, or a basket of flowers with balloons, FTD is a great choice.