PROS / The rubber nozzle is great at digging into carpet.
CONS / Despite its name, it struggles with pet hair.
VERDICT / The Bissell Pet Hair Eraser is a decent vacuum for cleaning spot messes around the house, but it's not great with pet hair and doesn't have extra attachments.
The Bissell Pet Hair Eraser is a cordless handheld vacuum with a rubber nozzle that's meant to attract pet hair, but it turned out to be one of the worst vacuums in the lineup for that task. It works well on carpet and hardwood, but it has trouble with tight areas because of its lack of attachments.
For pure suction power, the Pet Hair Eraser is fantastic. In our suction weight test, it was able to hold up an entire 1-pound box of screws without a problem. This translated into fast pickup on carpet and above-average performance on hard surfaces. The top of the vacuum is wide and has soft bristles for getting deep into fabric.
In our pet hair tests, it picked up only about 3/4 of the hair we scattered. The wider opening seems to struggle with unlocking the hair from the carpet, which means you'll have to get down and grab the hairs on your own with this vacuum. This is one of those cases where you shouldn't be fooled by the name of the vacuum. There are no extra attachments such as a crevice tool or hose, which makes it a poor choice for tight areas. In our car seat test, it picked up only 80 percent of the sawdust.
We tested how long the rechargeable battery ran before it needed to be docked, and the Pet Hair Eraser was comparable to the best handheld vacuums in this area. This hand vac lasts 17 minutes, about what you should expect for a cordless model. Still, a full charge takes 24 hours to complete, which means a long time sitting on the charger between uses. It's fairly heavy for a cordless vacuum as well, coming in at exactly 4 pounds when it's empty.
At 92.2 dB, the Pet Hair Eraser is approaching the upper noise level for handheld vacuums. The quietest vacuums in the lineup are half the volume. The handle is on the end of the vacuum, not attached to the main casing, which means it doesn't have a lot of support. If you use the vacuum for a long time, you'll start to feel the vibration in your wrist.
Bissell puts all its service information under a convenient "contact us" tab on the website. You have your choice between customer care email, phone and a physical mailing address. There is no chat online, but the FAQs section is broken into different categories for easy navigation. Bissell offers a one-year warranty, which is shorter than what you can find from other manufacturers.
The Bissell Pet Hair Eraser is quite a good vacuum for cleaning performance; it just isn't nearly the best for cleaning pet hair. The handle is hard to manage, it can get loud, and it takes a while to charge. The complete lack of extra attachments makes this a hard sell compared to more versatile vacuums.