Pros / Agoda is one of the best sites for finding and booking hotels overseas.
Cons / You can’t book a rental car or vacation packages through this service.
Verdict / Agoda is missing a few features, but it is still one of the cheapest hotel booking sites for international accommodations.
Agoda offers great deals on hotels, whether you're looking to travel domestically or internationally. Still, it isn’t the cheapest hotel reservation site – only one other service has a higher average cost for recommended hotels in our review. However, it still has impressive tools and tends to have more deals for international hotels compared to other sites. If you're looking for the most affordable hotel, Hotwire.com has the best deals of all the sites we tested.
Agoda falls short in its sorting features and the extent of the information it provides about hotels compared to other sites. This booking service includes the standard sorting features, such as price, star rating, amenities, proximity and guest rating. However, you can't look for hotels based on features for hearing- and sight-impaired people. If you need to search for hotels based on features for impairments, Hotels.com has the best search filters we tested.
When you select a hotel that interests you, the details page opens in a new tab. This makes it easy to compare different lodgings as you shop around. The images on each hotel’s page are large and give you a good look at the rooms and facilities.
Whether you looking for a standard room with double beds or a king suite, you can see accommodation sizes on the search results page so you know if a hotel has what you need without further digging. Individual room details are included on the hotel's page as well. In addition, each hotel profile shows the price and maximum occupancy of the rooms and allows you to request the number of rooms you need. You do have to scroll to the bottom of the page to see a full list of amenities, but Agoda provides a long list of items that aren't commonly accessible on hotel search sites like available tours and coffee shops in the hotel.
When you first pull up Agoda, you will see suggestions for some quick trips and impressive vacations, including international destinations. We found that this site is the best place to find deals on hotels overseas, especially in exotic, less-traveled areas. In the details section, Agoda lists how close the hotel is to local transportation depots, hospitals, convenience stores and ATMs, which are essentials for international travel.
Customer reviews are abundant on this site – we found hotels with over 1,000 reviews from business travelers, families with young children, couples, groups, and solo travelers who booked through Agoda. The customer reviews rate the hotels based on value, location, staff, facilities and cleanliness.
In addition to booking hotels, you can book a flight, though you cannot book a rental car or a vacation package. This site doesn't let you compare rates either, so you have to search on other sites separately to make sure you're getting the best deal.
Agoda's customer support is standard for a hotel booking service. If you need help, you can sift through the FAQs to find an answer, or you can contact support by phone or email.
Agoda provides important information in its search results and hotel profiles, and you can find lists of individual rooms, star ratings and guest reviews. It's missing a few fields of sorting criteria, and prices for rooms are generally higher than average. Still, Agoda typically has better deals for international travel than other sites. You can also use the service to book a flight, but if you need a rental car, you have to book it separately.