Terminix review

Terminix offers a wide range of comprehensive pest control services, covering all bugs from cockroaches to ants and mice.

Terminix review
(Image: © Terminix)

Top Ten Reviews Verdict

Terminix has over 90 years experience of pest control and it shows. The company offers a very thorough range of services, with clear pricing and many seasonal packages available. In short, if you have a bug infestation, Terminix will handle it.


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    Wide range of pest control services

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    Reasonably priced

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    Trained technicians


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    Some people report issues reaching customer services

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Terminix is one of the most recognizable names when it comes to the best pest control services. The company has extensive experience of providing its customers with a wide range of pest protection and elimination services, year-round, including seasonal treatments for pests that crop up at certain times of the year. If you have a  a wasp nest hanging from an eave, for example, or a colony of termites munching through the wood in your home, Terminix will send out a technician. The company services more than 40 states, so you’re likely to find an office near you.

Terminix review: what to expect

If a situation is urgent, Terminix will do its best to send a technician to help as soon as possible. The company offers a few payment options, such as a one-time treatment and annual, customized plans to keep pests out year-round.

After an initial inspection of your home and property, pest exterminators will use a variety of methods to deal with your pest problem. They will then give you a list of the areas treated, so you know which spots to avoid while the various chemicals dry. All of the pesticides the company uses are as eco-friendly and safe as possible for your family and pets, but make sure you speak to Terminix about pet-friendly treatments if you have a furry friend running around at home. We'd also recommend 

In our experience, the technicians will use the least amount of chemicals necessary to control the pest problem, which cuts down on the harm those chemicals could cause to the environment. As is the case with most pest control services, Terminix may need to schedule several treatments to eliminate a particular pest because of the various stages an insect goes through.

Terminix review: a photo of a bedbug

(Image credit: Cicero7 at Pixabay)

Terminix review: pest identification

One of the biggest concerns of homeowners is bedbugs, and you can learn all about them on the Terminix website. The company's pest control FAQs give you the information you need to decide whether you need professional help to get rid of the infestation. If you're unsure what type of pest you're dealing with, Terminix offers a lot of information to help you identify the bug or critter. We're talking everything from spiders and cockroaches to mice, ants, termites and even wildlife that has strayed onto your property on a permanent basis. 

On the company’s website you can browse a library of over 150 different types of insects, rodents, wildlife and other pests. In some cases, and if you feel able, you may be able to eliminate and control the problem yourself. Terminix can help you determine how to best prevent those pests from coming inside your home and how to get rid of the ones that are infesting now.

There's even a 'not sure' tab on the website, which you should click if you're still unsure what type of pest you're up against. Terminix will then send someone to identify the pest and what treatment might be needed to safeguard your home from further infestation and damage.

Terminix review: services and plans

The cost of pest control varies greatly, depending on the area in which you live, the size of your home, and the bug or critter that needs removing. Terminix offers a few payment options, such as a one-time treatment, and customized annual plans to keep pests out year-round. You can get a free estimate by calling Terminix and answering just a few questions. To get a more accurate idea of extermination prices, you will need to arrange an appointment for a free inspection and quote.

In addition to residential services, Terminix also offers services for commercial properties, so you can use the provider at home and at work, which is not always an option with pest control competitors.

Terminix will take care of any pest invading your home, including termites, ants and bedbugs. The company employs several methods to deal with spiders, cockroaches, mosquitoes, bats, moths, mites, mice, rats, bedbugs, termites and more. Sometimes pests are specific to location, but Terminix trains its technicians to be proficient in pest control for common critters and hyper-localized ones. So, even if you don’t see a pest listed in Terminix’s library, the pest control service is more than likely equipped to handle it.

Terminix review: pest control cost information

(Image credit: Terminix)

Terminix guarantees all of its services, whether you opt for a one-time treatment or an annual plan. So if you're unsatisfied with the results, and are still within the guaranteed time period outlined on the service agreement, you can call to schedule another treatment of your home or property. The company will send a technician to re-treat the areas in question within 24 hours. And if you need to speak with someone late at night, you can, as Terminix offers 24/7 live assistance by phone, though some customers have reported long wait times to get through to customer service.

If you do need pest control help from Terminix, the company’s trained technicians will create a customized plan that works for you. So if you have allergies, small children, pets or other concerns, the technicians will work with you to find a mix of pesticides, traps or other methods that's safe for your family.

Dealing with a small scale pest problem? Then you may also want to read our review of Truly Nolen, which deals with a range of small scale pest control issues, as well as more widespread cases.

Should I use Terminix pest control?

Terminix is one of the most well-known businesses in pest control, and for good reason: the company provides extensive extermination and removal services for both residential and commercial customers in more than 40 states across America. As well as being a goldmine of pest information, the Terminix website serves as a portal for you to access your account. From there you can manage appointments and adjust your personalized pest prevention plan.

Ultimately, Terminix offers customized plans, ongoing pest control and prevention tips, and guarantees its work, which is why we consider it one of the top pest control companies in the industry. 

Rebecca Spear

Rebecca is a writer who has covered everything from photo books to graphic design and small kitchen appliances for Top Ten Reviews. Now a gaming writer for Future Labs, she's also contributed to big publications like TechRadar, Windows Central, Android Central, Reuters Legal Solutions Blog, iMore, and more. She no longer works for TTR.