PROS / The food products are first-rate, the flowers are attractive and you can pay for an annual shipping subscription that can save you money.
CONS / You do not get floral care instructions on the Harry & David website, although they are provided with the delivery.
VERDICT / Although Harry & David specializes in food baskets, this newcomer to flower delivery brings its signature focus on quality and presentation to online flowers with good effect.
Harry & David is renowned for its online deliveries of fresh fruits and other foods, but since it branched into the online flower delivery business, it has also been an attractive floral service. Ordering flowers online is easy with this company, and the arrangements are beautiful and sure to please your recipient. Harry & David was acquired by 1-800-Flowers.com, and although it maintains its own identity, there are clear signs of cross-pollination between the two firms.
The choice of cut flowers, plants, trees and wreaths on this site is small, and in addition, you cannot get certain extras such as balloons or designer products.
If you order flowers online through Harry & David, you do not get pre-arranged bouquets delivered by local florists. Instead, you get boxed blossoms that you arrange yourself. We ordered flowers that arrived fresh and attractive. With the standard care given cut flowers, the bouquet looked very pretty in the ensuing days.
If you prefer to take care of sending online flowers another way, you go through the "all brands" section on the website and there you can order pre-arranged bouquets that are handled by local florists. The "all brands" approach offers a wide choice of different types of flowers for different occasions, which is clearly a benefit of the Harry & David and 1-800-Flowers.com connection.
There also is a somewhat limited but quite attractive selection of live plants and unique wreaths. Once again, the relationship with 1-800-Flowers.com comes in handy since you can go through the Harry & David website, check the "all brands" section and find a wider breadth of choices such as funeral flowers and whimsical cake-shaped floral arrangements to wish someone happy birthday. You might not have a big selection directly available from Harry & David, but you do have an entryway to purchase whatever Harry & David lacks through its affiliate relationship.
Non-floral gifts is an area where Harry & David shines. This company is known for first debuting gift boxes of fresh pears in 1934 that Americans could order through the mail. It then moved on to offer other welcome gift baskets of cheeses, crackers, wines, candies, desserts, hams and steaks, salsas, barbecue sauces and much more. After 83 years in the business, Harry & David has added numerous extras to its gift offerings, including flowers. Today, it ships products not only throughout the United States but also to Canada, Germany and the United Kingdom, as well as sending gifts to U.S. military members via the U.S. Postal Service's arrangement with the branches of the military.
This company offers 24 different subscription offers in which you order recurring gifts of flowers, fruits, cheesecakes, wreaths and more to be delivered to someone who is important to you. The scheduling varies depending on what you order. There is a small selection of personalized gifts as well, but for the most part, these are confined to the business gift section.
Ordering is easy, as is tracking your order. There are no problems with flower delivery, and the arrangements are great. A bouquet will arrive looking a bit weary, but the company includes written instructions on how to prepare your arrangement and give it time to recover from its trip. The flowers perk up nicely once they start taking in fluid, and they look pretty and last a long time.
When it comes to products other than flowers, Harry & David is top-notch. The company takes pride in the quality of its food gifts, particularly its signature Royal Riviera pears, as well as fine chocolates, cheesecakes and wines. It also offers an extensive assortment of other foods, such as pancake mixes, meats, seafood, cheese, relishes, preserves, dried soup mixes and gluten-free treats.
You can track your orders online or by phone or email. You also can give gift cards, get help via live chat and take part in a customer loyalty program to earn rewards points for future purchases. A new subscription service, "Celebrations Passport," which costs $29.99 annually, covers all your shipping costs from Harry & David along with its affiliate companies.
Unfortunately, you do not get floral care instructions on the Harry & David website, although instructions do come with the flower delivery.
Harry & David lets you send attractive arrangements chosen from a small selection, although through this company you can get to a larger number of floral choices if you prefer. In addition, Harry & David has an abundance of food-related gifts that you can send by themselves or paired with flowers. Along with high-quality products, you also get courteous and helpful customer service. This company is making great strides and has certainly made its mark in the online flower delivery world.