PROS / Protection 1 offers fine customer support and displays pricing prominently on its website.
CONS / You cannot use voice controls to adjust equipment.
VERDICT / While its main focus in home security, Protection 1 offers basic home automation equipment. Its website is forthright, explains its features and devices clearly, and includes quite a bit of pricing information.
Editor's note: ADT recently announced the completion of a merger with Protection 1. Although the two companies currently operate independently, both will eventually operate exclusively under the ADT brand. When ADT and Protection 1 complete this brand integration, we will update our home automation reviews to reflect that information.
In addition to home security monitoring, Protection 1 offers a straightforward and somewhat basic home automation system. With its home security and home automation features, your house is protected against intruders and disasters such as fire and also more comfortable and convenient.
This company focuses primarily on home security, with devices that monitor your house for break-ins, environmental woes and more. Protection 1’s home security monitoring comes with any home automation you might choose.
With Protection 1’s home automation devices, you can use your smartphone or computer to control door locks, your garage door and small appliances, whether you are away from home or just off in a bedroom relaxing with a book. In addition, you can check on your home and property through video surveillance cameras linked to your smartphone. You can use the cameras to see if your children are safe and well; how your pets are doing; and who, if anyone, is in your yard, on your porch or even inside the house. You can set your system to send you an email alert if something happens, for example a door opens.
With this home management system, you can save on utility bills. The Protection 1 mobile app on your smartphone monitors the weather and links to your home’s smart thermostat. The thermostat can note any changes in temperature and humidity and adjust the home climate accordingly. This conserves energy and trims your utility bills.
Protection 1 doesn’t have the pleasant lifestyle controls offered by the best smart home systems. These include such things as a whole-house audio system that fills your entire home with music, home theater controls complete with dimming lights, and electronically controlled window shades and blinds. You also cannot control the system with voice commands. This home security system company’s website has easy-to-understand information about what you can get in your system and also includes some helpful pricing estimates.
It is easy to get in touch with Protection 1 since nearly every section of its website prominently displays links to its sales and support departments or an offer for a free price quote. There are two live chat options, one for sales and one for support. In addition, the website has informative articles and tips, a FAQs section, and infographics. Protection 1 works with approximately 50 different hardware partners, and its equipment comes with a three-year warranty, which is respectable for the industry, although not nearly as good as a lifetime warranty.
Protection 1 does not sell more advanced home automation systems that can play music, control your home theater and adjust window coverings, nor can you control it with your voice. However, you can remotely control lights, small appliances, locks and more. This company also provides ample information on its website and solid customer support.