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Pros / SimpliSafe does not require a contract for its monitoring service.

Cons / The service has limited integration with third-party smart home devices.

 Verdict / SimpliSafe is an affordable, well-equipped home alarm system that doesn’t require a contract.

SimpliSafe started selling home security systems in 2008 in response to the dearth of companies that offer an acceptable security solution for renters. SimpliSafe's home alarm system sports an impressive array of alerts, equipment and monitoring services. The company also has great customer support.

SimpliSafe offers two affordable home monitoring plans. Both plans include 24-hour monitoring services and a cellular connection but neither one requires a contract, something that even the best home security systems do not offer, with the exception of our top pick, LiveWatch. Since there isn’t a contract, you can cancel anytime without penalties, though you only have 60 days after purchase to return your equipment for a refund. If you are not ready to subscribe to a plan, you can buy equipment from SimpliSafe that can be used as a local alarm without professional monitoring.

We chose SimpliSafe's Economy package for our review, which is more expensive than comparable systems but only because you pay upfront for the equipment and don't commit to a contract. The standard plan costs $14.99 a month and includes 24/7 live monitoring – your system notifies SimpliSafe operators if there's a problem, and they will try to contact you first. If they cannot reach you, they will call emergency services.

The interactive plan includes remote system arming and disarming, online access and mobile apps as well as secret alerts. Secret alerts allow you to configure the security system to notify you without sounding the alarm to track when people open medicine cabinets, gun safes, desk drawers containing personal information or liquor cabinets. SimpliSafe does not offer two-way intercom services.

If you have any questions about your home alarm system, you can contact SimpliSafe's customer support staff via social media, email or phone. Our experiences were positive, and we found company representatives to be cheerful and informative. SimpliSafe’s customer support hours don’t match the continuous support larger companies offer, but they go beyond typical business hours to make it easy to get help when you need it. This service does not have live chat support. The company also offers detailed tutorials and FAQs on its website, and you can view alarm history reports online.

SimpliSafe sells a variety of security devices you can use to customize your system. The company manufactures all its equipment, so you cannot use third-party devices with its system.

Every SimpliSafe sensor uses wireless technology, doesn’t require professional installation and is easy to install. This residential security alarm system can even be transferred to a new home very easily when you move.

Its selection of equipment includes motion sensors, panic buttons, glass-break sensors and sirens, and the company recently started selling a security camera. SimpliSafe does not offer home automation beyond a simple integration with Nest. The equipment comes with a three-year warranty.

SimpliSafe Economy Package Compare Quotes
  • Monthly Monitoring Fee
  • Contract Length
  • Customer Service Availability
  1. This is the monthly monitoring fee for a service.
    Lower is better.
  2. 8  SimpliSafe
  3. $29.95
  4. $39.99
  5. 3  ADT
  6. Category Average


SimpliSafe operates on the idea that safety should be simple, not confusing. Its monitoring plans are among the most affordable in our review, and it offers a wide variety of security equipment. If you are looking for a security system for your home without the burden of a contract, SimpliSafe is a great bet.

SimpliSafe Economy Package Compare Quotes

Specifications and Benchmarks

Monitoring Services

Coverage Area
24-Hour Protection
Takeover Monitoring
Business Monitoring

Installation & Support

Customer Service Availability
Equipment Warranty
3 Years
Installation Type
Support Channels
Social, Phone, Email
Home Automation Compatibility
Security Camera

Pricing & Services

Three-Year Cost of Ownership
Equipment Package
Economy Package
Monitoring Plan

Security Devices Included

Control Panel
Door & Window Sensors
Motion Sensors
Key Fobs

Cost of Security

Monthly Monitoring Fee
Starting Costs
Contract Length
Early-Cancellation Policy
No Fees