Pros / It has an 11-hour running time.
Cons / The customer support is severely lacking.
Verdict / The All-Power America APGG has an average running time, and it's louder than most power generators. Don't expect to receive any help if you need it, either.
Editor’s Note: This product has been removed from our side-by-side comparison because it has been discontinued. You can still read our original review below, but Top Ten Reviews is no longer updating this product’s information.
The All-Power America APGG series of portable generators has models that range from 1,200 watts to 10,000 watts. You can find a portable power generator to meet almost any of your needs. The series includes inverters and propane-powered generators. Since 5,000-watt generators are the most common power range for families, we reviewed the APGG6000, which has a running power rating of 5,000 watts and a surge rating of 6,000 watts. This is enough power to keep your refrigerator, microwave, heater and water pump running during a power outage.
It has a 6.6-gallon gas tank, which, combined with a 291-cc engine, results in 11 hours of running time when using 50 percent of the 5,000-watt load. This is one of the longer running times for a gas generator. For comparison, the most efficient portable generators have a running time in excess of 14 hours on a 50 percent load. Efficiency is important during a power outage, especially when fuel is difficult to acquire.
Even with a muffler, the engine is one of the loudest generators available at 76dB. That's approximately the same volume as standing 50 feet from a freeway. It's not loud enough to damage your hearing, but it's definitely loud enough to make it difficult to communicate with others while using the generator. The best 5,000-watt generator has an operating volume rating of 71dB, which is about as loud as a vacuum.
The generator's best safety feature is the low-oil shutdown. When the oil gets close to dangerously low levels, the engine automatically shuts off, saving it from potential damage. You don't have to guess when to add oil or check the oil levels before every use, because the low-oil shutdown ensures that it always has enough oil to perform.
The biggest issue with All-Power America is the lack of customer support. The generators come with a one-year warranty. The best portable generators come with three-year warranties. You can contact the company through phone, but there isn't an email address for support, a network of service centers, a FAQs page, manual downloads, maintenance tutorials or video tutorials. Since All-Power America doesn't deal directly with consumers, the bulk of the customer support is on the dealer you purchase it from.
The All-Power America APGG6000 features 5,000 running watts and 6,000 surge watts. The 11-hour running time makes it one of the most efficient portable generators, and the low-oil shutdown ensures that it never runs out of oil. However, it's one of the loudest generators available, and the customer support is severely lacking.