Pros / This service assigns a deal score to every seating section in a venue.
Cons / Its selling fees are the highest we encountered.
Verdict / SeatGeek is a great place to buy concert tickets, but you may want to consider a different service to sell them.
SeatGeek has a great selection of concert tickets to local and nationally touring events. The interactive seating chart is easy to use and displays a deal score for each section of the venue to help you determine which seats are being sold for close to face value. This is the only concert ticket site we reviewed that has this unique price-scoring information. Service fees on this site vary by venue and entertainer but were, on average, lower than on most sites we compared – 21 percent for the concerts we looked at.
The search bar is prominently displayed at the top of the website and allows you to search for concerts by artist, event or venue. SeatGeek also does a good job of suggesting events near your location and saves and displays your recently viewed searches. You can also search for shows based on music genre.
You can sell tickets to concerts and sporting events with SeatGeek, but it charges a 20-percent commission on the final sale price – that’s twice as much as most concert ticket services. It doesn’t charge you to list your tickets and you set the price, so you may be able to recoup some of the fees by listing your tickets at a higher price.
SeatGeek is a secondary broker, which means most of the tickets listed on the site are owned by other ticket brokers or individual dealers. This service also acts as a search engine for other secondary dealers, including a couple services we reviewed, like Razorgator and TicketCity. The search engine feature means you’ll find many more ticket options on SeatGeek than any other secondary broker we reviewed, which makes it a good service to start your search and comparison shopping.
The company’s customer service and support options are among the best we found. You can contact the support staff by phone, email or live chat. The FAQs page has some good information about the buying and selling process, as well as answers to questions about payment options and site security.
SeatGeek has one of the best search engines of all the services we tested. We had no problem finding seats to all the concerts we searched for, and once we found them, the service helped us decide if the price was a good value with its unique deal score. It costs a bit more to sell tickets on this site, but you should have access to a larger customer base than with most of the other services we reviewed.