Editor’s Note: This product has been removed from our side-by-side comparison because it is no longer available. You can still read our original review below, but Top Ten Reviews is no longer updating this product’s information.
The Uniden DECT3380, manufactured by a subsidiary of the Japan-based Uniden Corporation, is a cordless phone with a healthy feature set and a powerful backing of customer support. It is not as simple to use as many of our other products, though it does manage to compete with some of the more complex cordless phones on our lineup. Poor usability is largely what kept this phone from ranking higher in our review.
Expandable up to six handsets per base, the Uniden DECT3380 cordless phone falls in at just average in its customizability. While many consumers may not have a use for more than six handsets, small businesses or larger families may find this number to be insufficient. With a talk time of just seven hours per fully-charged battery, you may find yourself running to multiple handsets if you use the phone frequently.
Both rare and basic features are included with this handset, which offers a handset speakerphone, a caller ID function, call conferencing abilities and a silent setting. The only feature missing here is the convenient headset jack, and since the base lacks Bluetooth compatibility as well, you will not be able to use a headset in any capacity with this cordless phone. Nothing of exceptional value is included in the base set of the Uniden DECT3380, though it does incorporate all of the necessary, functional features. Options like an alarm capability and Bluetooth compatibility are absent, but the more common (and ultimately, more useful) features like a base speakerphone, an intercom function and an integrated answering machine are available. An average set of features makes this cordless phone a functional, if unremarkable device.
The usability of the Uniden DECT3380 is what hurt it in our review, causing it to rank much lower than it could if it worked properly. This cordless phone suffers from an ailment common to products of this variety: it has a hard time holding a charge. The design of the phone itself is sleek and attractive, and the buttons and menus are laid out in an intuitive fashion, but the device itself remains quite difficult to use because of the short battery life.
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Customer support is available for this cordless phone through the standard avenues: telephone support and email support. These options are available in case you are not able to answer the question yourself by referring to the documentation found in the user manual or online FAQs section. A standard one-year warranty is also included with the purchase of this device, insuring it against manufacturing and material defects.
The Uniden DECT3380 is an all-around average cordless phone; it does not excel in any specific area and only falls short in ease of use. In the end, the respectable set of features on the handset, as well as the included warranty and average amount of base set features, buoyed this device to the middle of the road. While it may lack the power and flexibility of our higher-rated models, the Uniden DECT3380 is still worth looking at.