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MetroFax Essential Review

PROS / This service's online platform and mobile app's interfaces are user intuitive.

CONS / The service does not let you schedule faxes to be sent at a future time.

 VERDICT / MetroFax is a good faxing service with many features to meet most needs.

MetroFax allows you to send faxes via the internet, on your mobile device and through email attachments. This fax software is priced competitively and charges per page. Even if you go over your allotted page limit, the overage fees for this fax from computer software are only 3 cents per page, which is low for the electronic fax software industry. This fax software program's great pricing and full list of faxing capabilities earn MetroFax our Top Ten Reviews Silver Award.

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Sending Faxes

Sending faxes with MetroFax is easy. In our hands-on tests, this fax program received one of the highest scores and was very user intuitive. The tools that MetroFax provides are easy to find, install and use. The low learning curve of this PC to fax software allows you to begin sending faxes right away without having to spend a lot of time learning the product.

With this fax program, you have the ability to add electronic signatures to your documents and send faxes to multiple recipients at once. Another feature of MetroFax is Microsoft Outlook integration. This integration allows you to send faxes directly from your email account. This email to fax feature makes the steps to sending a fax similar to sending an email with an attachment.

Security features of this software are standard in the fax over internet industry. The safety of your information and your business's information is a top priority. MetroFax encrypts all of your messages using SSL or TSL encryption so that your messages are protected and only the intended recipient can view the information. However, if the recipient's mail server cannot accept encrypted transmissions, the files will revert to basic SMTP format.

Page Usage

MetroFax provides you an allotment of 500 pages that can be used for either sending or receiving faxes. This gives you the flexibility to use your pages in the way that works best for your business. 500 pages is the highest allotment of any software on our lineup.

Receiving Faxes

MetroFax offers a full-feature set for receiving faxes. This faxing software has the ability to block senders. This means if you are receiving junk or other unwanted faxes, you can block the number that is sending them. This feature is valuable because every fax takes away from your page allotment, and you do not want to use your resources on non-business faxes.

You can store received faxes in your account for up to one year. This is one of the longer lengths on our lineup, though there are other companies that offer unlimited storage length.

When you receive faxes, this PC fax software automatically converts them into PDF and TIFF formats. This allows you to access them, no matter what format they were sent in.

Customer Support

To contact MetroFax, you have a few different choices. If you prefer to look up the answer on your own, you can visit the FAQs page. You can also explore the knowledgebase and the demos and tutorials included with the program.

If you cannot find answers or need immediate help, you can call a representative on the phone; however, this company does not offer live chat support. We found that email representatives responded quickly and answered our questions.

Summary

Small businesses can take advantage of the low-priced Essentials Plan, which comes with 500-shared pages per month. There are no hidden fees or long-term agreements, and the low per-page overage fee is rare in the industry. It is an affordable, secure and contemporary fax service for PC.

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