PROS / Using RingCentral, you can send faxes by email, computer or smartphone. The free mobile app makes faxing easy wherever you do business.
CONS / There is no customer support email address for RingCentral, so you have to rely on phone support and online chat for questions.
VERDICT / The mobility and compatibility of this service make it a great choice for fax software.
These days, no small business needs a physical fax machine to send a fax to an email or fax number. Using RingCentral, you can send a digital fax via internet, by mobile phone, and directly from Office or Outlook. This fax service can fax many types of documents to any fax number worldwide.
While faxing may seem like an old technology to some, it is still often required – especially for sending signed documents. Using RingCentral, you can create electronic signatures to legally sign documents. This means that you are not required to print documents to sign them, greatly saving on paper, ink and printer energy use. Since this is an online fax software, you can send faxes through your RingCentral account via any internet connection. Additionally, with RingCentral, you do not have to waste your time hovering over a fax machine. As new faxes come in, alerts are sent to your mobile phone or email inbox, so you know instantly when an important fax arrives. Between the usability and features, we award RingCentral Fax our Top Ten Reviews Gold Award.
When we tested RingCentral's desktop and mobile platforms, we had little trouble sending faxes. We were able to easily create our account and begin faxing from a computer in a matter of minutes. While the learning curve for this best faxing app was steeper than the desktop application, both effectively and quickly sent faxes.
All plans offer the opportunity to transfer your existing fax number or acquire a vanity number, a toll-free number or a local number. One of the most useful features we found was the ability to block numbers that send you spam faxes. This prevents wasteful faxes using your limited page allotment. Vanity numbers are only $30, and local numbers are available for more than 200 locations, including major cities located in all states. You can send faxes to any fax number, including international numbers, for a low rate.
All plan prices include discounted rates if you pay for an entire year upfront. Overage fees range from 3.9 to 5.9 cents (per fax) depending on the plan. Every plan includes all basic fax features.
RingCentral offers a range of fax plans, from 500 pages per month to a Fax Unlimited plan. The Fax 500 plan includes a page allotment of 500 pages per month. There is also a Fax 1000 plan, Fax 2500 and a Fax Unlimited corporate plan.
Using RingCentral internet fax software, you never have to worry about busy phone lines, paper jams, failed fax sends or privacy issues from faxes sitting on a fax machine unattended. RingCentral doesn't require maintenance and is always up to date. With this internet fax service, you can receive faxes using your email account, online RingCentral account or the mobile app. You can send faxes using your email account, online account and Microsoft Office.
This service logs and tracks all of your faxes. This means that you do not have to be at the office to acquire a copy of a sent or received fax. With RingCentral, you simply log in to your online account to view and send faxes. The service will save up to 200 faxes indefinitely. The fax software includes tools for annotating and signing faxes, broadcasting faxes to your Outlook contacts and creating cover pages. It also includes spam filters, number blocking, caller ID and area code filtering.
Security is ensured with SSL-encrypted transmissions and password-protected accounts. All data is geo-redundantly stored, and all servers are physically protected 24/7. To maintain flawless service, the company provides 99.999-percent uptime with backup power, power checks every 15 seconds, cooling units and SSAE 16 Compliance.
If you have questions about your faxing software account or need help, you can access customer representatives via email and live chat. You can also search the comprehensive FAQs, watch a video tutorial and join the online forum. The only thing missing from RingCentral's basic fax package is phone support, though the interface is easy to use, so it is unlikely phone support will be needed. Phone support is available if you sign up for a more advanced plan.
RingCentral provides an affordable fax program to suit your needs. It provides extreme flexibility, with the ability to fax from anywhere using any application, including Outlook, Microsoft Office and online storage services. Using this internet fax service, you don't have to worry about send issues, busy lines or paper jams. These features, added to the reality of never having to hover over the fax machine again, make RingCentral an extremely attractive fax solution.