PROS / GlassesUSA.com has a large selection of designer frames, makes its own lenses and has a one-year warranty on all of its glasses.
CONS / This company has a limited selection of children's glasses.
VERDICT / GlassesUSA.com is one of the best places to find eyeglasses because of its huge selection, free shipping in the U.S. and 14-day no-questions-asked return policy.
GlassesUSA.com is an eyewear provider with a large selection of name-brand frames and high-quality lenses. Offering a 14-day, no-questions-asked return policy and producing all lenses in its own laboratory, GlassesUSA.com is one of the best choices for buying eyeglasses online.
With recognizable frame designers such as B&K, Diesel, Giorgio Armani, Tommy Hilfiger and Elizabeth Arden, and hundreds of frames, GlassesUSA.com boasts a good selection of eyeglasses for men and women online. The company also offers frames for kids, but the selection is more limited.
Finding the frames you want can be daunting with so many styles and choices, so GlassesUSA.com has implemented a virtual optician frame wizard to help you narrow down your options. Asking a series of questions about your lifestyle and favorite activities, the virtual optician presents you with a selection of frames to get you started. Though there are some stores that offer an even bigger selection, GlassesUSA is still competitive, with frames to suit all tastes, including full-rim, half-rim and rimless frames and a separate section for prescription sunglasses.
If you are curious to see how you would look wearing a certain pair of frames, you can use the Try-It Mirror, a virtual try-on widget that lets you see how the frames would look on your face using a headshot of yourself that you upload to the site.
All lenses from this online eyeglasses store are manufactured at the company's in-house laboratory. The company does not outsource lens manufacturing, assuring faster processing times and quicker delivery. The company offers single-vision, progressive, bifocal and trifocal lenses as well as reading glasses and fashion glasses with several of its frames.
GlassesUSA is registered as a medical device manufacturer with the FDA, and all lenses exceed the FDA's required safety standards. You can add anti-scratch, anti-glare and UV-protection coatings to your lenses.
Photochromic lenses also are available. These lenses change tints depending on the amount of sunlight present to help reduce eyestrain by functioning as sunglasses outside and regular glasses inside. Prescription sunglasses and polarized lenses are available, and multiple color tints can be added to normal prescription lenses.
This store includes single-vision, standard 1.5 lenses with a scratch-resistant coating with every frame purchase. A case and cleaning cloth are also included with your order. The company offers a 100 percent satisfaction guarantee, and every pair of lenses it creates is tested prior to shipment. If you're not satisfied with the quality of your glasses, the company will remake them.
GlassesUSA.com offers priority mail and courier delivery shipping options. If you live in the United States, the service offers free shipping. You get an order tracking number for every shipment, and international shipping to Canada, the U.K. and the rest of the world is available as well.
The company offers free return shipping if you need to return your glasses. The average processing time for single-vision glasses is three days or less, with multifocal lenses taking up to six days. Because all of the eyeglasses are made in-house, your glasses should not take more than two weeks to arrive.
You can contact customer service by email or live chat or by dialing the company's toll-free phone number. If you want to research the company's policies and information yourself, there are multiple articles on the company's blog, and you can peruse the FAQs on the homepage. GlassesUSA.com also accepts prescriptions by fax or email.
During our review of this online eyeglasses provider, we were impressed with the 14-day no-risk guarantee. If you are not satisfied with your purchase for any reason at all in the first 14 days, you can return your glasses no questions asked. In addition, all frames and lenses are covered with a 365-day warranty that gives you a 50 percent store credit toward a replacement pair.
GlassesUSA is less brand centered and has a smaller selection overall than some in our comparison, but most people will still be able to find what they want, and there are some clear advantages that include free returns and 24-hour support. Its selection of designer frames and sunglasses is extensive, and with free shipping on all orders within the U.S. and regular discounts, GlassesUSA.com is one of the best online eyeglasses providers.