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Best Pest Control Services 2020: Bug, rodent, and reptile removal

Best Pest Control Services 2020: Bug, rodent, and reptile removal
(Image credit: Terminix)

When you need to find the best pest control services in your area, it is likely you need to find them fast. Time is usually of the essence with pest control, regardless of whether rodents are your problem, you need a termite infestation to be exterminated, or there is something decidedly less savory that is bothering you.   

If you can’t deal with the situation yourself, a professional pest control company is definitely what is required. However, the top pest control services will not only reach you fast and solve the problem, they will also advise how to avoid a repeat occurrence of the situation in the future. For this reason, knowing exactly who offers the best pest control service where you live is a must - and fortunately, our rundown of the top companies means we have done much of the legwork for you.

While some pest control services are available nationwide, and others operate on a more local level, you should have little trouble finding assistance in your area. Response time is likely to be important, and you will definitely need a company that is capable of dealing with the pest that has presented itself to you. While companies that don’t have a particular specialism will probably be capable of sorting your problem, it is usually preferable, for peace of mind, to have a pest control service that you know is an expert in the type of critter that is causing unrest to you. 

Although price is important too, all pest control services will charge a fee dependent on the particular task at hand. If you’re short of time, and simply want rid of the problem as fast as possible, this can make comparing the best pest control services difficult - it is a situation, however, where someone such as BuyerZone could help, particularly as the quotes it provides will be for pest control services local to you - click through to them via the widget below. And if the pest that has been removed was running amok inside your property, perhaps you’ll want to make use of the best carpet cleaning services to deliver the final cleanse to your home.  


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1. Terminix: Best pest control service overall

(Image credit: Terminix)

Terminix

The best pest control option for most people in the US

Available in most states
Covers most types of pest
Good customer service
Higher prices
Don’t operate in Alaska, Montana and North Dekota

Terminix is a pest control company that operates through a wide selection of states, offer fast response times and cover a wide range of pests. Terminix offers a wide range of pest control solutions and deals with almost every pest infestation imaginable, from bugs like ants and cockroaches to arachnids like spiders, as well as, rodents like mice and rats. It even has experience covering the rarer, and geographically specific pest problems, like scorpions.

Terminix has a vast array of plans in place that are designed to treat specific scenarios of pest infestation. The most basic pest control plan it offers is a one time treatment remove and help prevent further infections, but there are yearly protection plans where a pest control technician visits a property quarterly to help protect your home. There are special termite protection plans in place, where Terminix will help prevent damage from termite infestation by creating bait barriers and yearly inspections. You can also get free inspections and quotes if you are just discovering a pest problem and are unsure what to do.

Terminix offers a guarantee for most services and plans - although this can vary depending on the nature of the plan. If you are not satisfied by the results of its pest control service in 30 days you get a refund of the treatment cost, and the plan is cancelled. Terminix also has a very helpful and accessible customer service department that offer around the clock assistance and advice.

The biggest disadvantage of Terminix is the slightly higher prices it charges when compared to other pest control services. Although Terminix offers pest control services in a lot of states, it doesn’t operate in Alaska, Montana, or North Dakota.  


2. Truly Nolen: A great value pest control service

Truly Nolen is a great low-cost option

(Image credit: Truly Nolen)

Truly Nolen

Small scale pest control service that offers excellent rates and services

Competitive prices 
Detailed pest control plans
Strong removal and prevention methodology
Only operates in 18 states
Customer service varies between branches

Truly Nolen currently have offices in just 18 states, and it has a comprehensive list of offices on its website; searchable by ZIP code. If you are looking for a quality level service for a lower price, Truly Nolen is a great option. It offers lower prices than most pest control companies we contacted in most scenarios. Truly Nolen also puts an emphasis on fast response times. It strives to respond to all queries within a 24 hour period, and it was extremely fast in responding to our query. However, as it is a franchise, the standard of customer service can vary greatly between branches. 

Truly Nolan is a pest control service that has expertise in dealing in a wide range of pest infestations. There's an emphasis on controlling insects and spiders in a lot of services and plans, but it does have coherent strategies in place for other kinds of pest control problems like termite infestations, rodent control, bed bugs, scorpions and wasps. There is also an emphasis on helping a homeowners develop a yearly pest control plan, with quarterly visits. All plans and strategies are developed around seasonal pest control issues that are local to the area, so TN offers targeted strategies that focus on the context of the infestation. 

Truly Nolan’s plans for interior pest control include powder application to treat pests hiding in doorways windows and under the floorboards, destroying spider-webs and their food source, monitoring stations to report on insect activity in your homes, bait stations to trap ants and cockroaches and botanical aerosols. 

Truly Nolan also offers a decent educational element on its website - even having a dedicated blog on pest control solutions for all kinds of infestations. It does offer more in-depth advice than Terminix, but this advice can be a little harder to find.


3. Orkin Pest Control: Best for service plans

(Image credit: Orkin)

Orkin

Has a great range of service plans, and a good bug library

Good service plans
Great bug library
Not in all states
Some other services offer more

Orkin Pest Control has wide coverage throughout the United States, so you're likely to be able to use their services for your pest problem. The only states that are not currently covered are: North Dakota, South Dakota, Wyoming and Alaska. That's an impressive spread. Orkin will remove almost all pest types too, from cockroaches and ants, through to larger pests like mice and reptiles. 

Orkin offers coverage plans for persistent pest problems too, which means visits to your home every month. However, if the infestation is persistent, they will schedule visits even more frequently if necessary, which is an excellent service. Because Orkin's coverage is so good, they have speedy response times too. You can expect an operative at your home within 24 hours, on average, which is fairly standard for most pest removal companies, but still very reassuring.

The company's website, pest library, and customer service are all good, although the knowledge online isn't quite as good as some other providers. Overall, Orkin offers an excellent package for pest removal.


4. Rentokil Presto-X: Good reputation

Rentokil

(Image credit: Rentokil)

Rentokil Presto-X

Limited coverage, but great service

Top-notch service
Fast call-outs
Only in 16 states

Presto-X has very good customer service and satisfaction, but it is limited by coverage in the US. While Rentokil is the largest pest control provider in the UK, its US franchise (Presto-X) is relatively small-scale. This pest removal provider offers the same options as most others, including 24 hour call-outs, and fast inspections and removal. You'll also be able to take out service plans, for persistent critters, or just pay for one-off visits.

While the website has limited options, especially when it comes to managing your account, you can book visits online and make payments. Other providers have slicker online experiences, though, so you should consider the bigger players like Terminix or Orkin if you want a slicker service.

Presto-X does offer a pest removal guarantee, and will come back free of charge if the treatment doesn't work, and you don't have a persistent problem.


5. Bulwark Pest Control: A great local service

Bulwark Pest Control: A great local service

(Image credit: Bulwark)

Bulwark

A superb local service, but it isn't widely available

Decent local knowledge
Good online pest library
Limited availability
Slower to respond

If you're lucky enough to live in an area serviced by Bulwark, it's a good option for getting rid of pests. It operates in 12 states, mainly based in the South, and has great local knowledge of the types of critters that plague these areas of the country. Even within these states, though, coverage is patchy so there's little guarantee you'll be inside the service area. Callouts can take up to 48-hours too, which is another downside, although this is only for customers who live a significant distance from the pest control specialists.

Online Bulwark has a good pest library, and a very professional site. While quotes can't be given over the phone - as is standard with pest control companies - prices are very competitive for both one-off callouts and service plans. You'll also find good customer service, and a comprehensive list of pests on the website, which offers information on how best to deal with them if they become a persistent problem.


How we evaluated pest control services 

To evaluate pest control services we looked at these categories: price, range of pest expertise, area covered, website educational resources and the service plans they offer. 

The best way to determine an unbiased price score was to get a quote for a single location and one pest infestation. This proved difficult as different companies operate across different states. We standardized our information by getting as many quotes as possible for a 2,500-square foot home in California, since this was the most common state the services operated in. Whenever a company didn’t operate in California, we located a 2,500-square foot home in the region where the pest control service operated and got a quote for that home. This gave us a rough idea of pricing in regards to one area of their business and with deeper research there may be greater variation in price across pest type. 

In our evaluation, companies with lower priced services scored higher than higher priced services. Overall, we found that pricing is relatively similar for most pest control companies. Based on our research, the most reasonable pricing for a one-time treatment is usually around $150, while the best pricing for a one-year treatment is typically around $500.

Additional factors can raise or lower the cost of your treatment:

  • The size of your home or business will affect price. The larger the area , the more expensive the treatment.
  • The severity of the infestation or type of pest that needs to be removed.
  • The region in which you live.  Warm, wet places with plenty of foliage like Florida  is more inviting for pests than cold dry places like Wyoming.
  • The rarity of a pest problem. The rarer the infestation  like an unlikely Africanized bee infestation, will increase the cost as technicians with specialized experience will be needed. 

We awarded more points to services that offer 24-hour support since this provides peace of mind during an emergency. We also scored services higher if they offered a treatment guarantee. A company that guarantees its work will generally return as often as needed until your bug problem has effectively been eliminated. 

We awarded more points to companies that offer extensive pest libraries as well as prevention and control tips. This resource can help you identify which pests you have in your home to help you determine if you can handle the problem on your own or not.

It is standard practice for pest control companies to offer emergency services, and most companies respond within a day or two to treat your home or business. Companies that responded faster were scored higher in our evaluation.

What to look for in a pest control service

The best services safeguard your property from pest infestations. A pest control technician will inspect and identify the pest problem to provide you with an instant quote before discussing pest control solutions.  

Customer Service 

When you have a bug problem, you don't want to wait or a long solution. The sooner the problem is addressed the less damage and worrying you have to endure. The best pest control companies will respond to your call within 24 hours. They will handle your current bug problem and help you take preventive measures to make it less likely that the bugs will return. Pest control technicians use many methods, such as sprays and bait traps, to control several varieties of pests like termites, ants, spiders, wasps, snakes, bedbugs and others.

Range of pests 

Beyond common bug problems, we looked for companies that cover such wildlife as snakes, rodents and even birds. The best all-around companies can handle several types of pests, but the right service for you depends on the type of  infestation you have. Keep in mind that not all services can treat for termites, which can do serious damage to a home.

Website education material

A good place to find the types of pest a company has experience controlling is their website. The design of their website will tell you many things like how they engage with customers, what kind of strategies and plans they have in place for pest control scenarios. It will also give you a good indication if they have an online account management system, which we’d highly recommend having for long term pest control plans such as a yearly program. 

Environmentally friendly chemicals

Most companies offer free inspections for termites, ants and bedbugs, and then supply you with a quote. Companies are required to follow EPA rules so you can expect them to use products and methods that are safe for you, your family, your pets and the environment.

Pest control companies must also follow regulations for the chemicals they use. And the best pest control companies, like Terminix, use environmentally safe chemicals and spray more powerful poisons responsibly. Some services, such as Eco-Wise, even offer natural and organic pest control options.

We contacted the Environmental Protection Agency (EPA), to learn about safe and eco-friendly pesticide usage. One of the most important takeaways they gave us was that you should ask the exterminator what pesticides they plan on using. 

A spokesperson from EPA stated, “Be sure the pesticides being used are registered with EPA, as necessary, and that the applicator reads and follows the instructions on the label.” With the knowledge found on the EPA website, you can see whether the exterminator is using chemicals correctly or if their technique might place you and your loved ones at risk. Keep in mind that good pest control companies won’t be afraid to share their chemical list with you.