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GE GTW720BSNWS washer review

The GE GTW720BSNWS works quietly and efficiently to clean your clothes and remove tough stains.

GE GTW720BSNWS review
(Image: © Home Depot)

Our Verdict

The GE GTW720BSNWS is a great choice and excels in energy efficiency and useful wash cycles and settings. Its spin speed is adequate but not as fast as we would have liked, meaning your clothes will take longer to dry.

For

  • Energy efficient
  • Lots of settings

Against

  • Spin speed could be better
  • Some users report issues with the drum rusting

This GE GTW720BSNWS review will tell you everything you need to know, including how big this machine is, how efficient it is, and what real-life users think of it too. 

GE is a brand that’s often associated with the best top load washers and the GE GTW720BSNWS is a popular choice from the manufacturer. This machine is available in white or gray and offers a selection of 12 wash cycles, including a sanitize setting and a speed wash cycle. 

The GE GTW720BSNWS has a spacious 4.8 cubic feet capacity and this model is also Energy Star certified which means you can expect lower running costs than a model without this badge. This washer will be cheaper to run if you have a gas water heater, but an electric heater will also make this an affordable option to power. 

GE GTW720BSNWS: Essential info

1. 4.8 cubic feet capacity
2. Energy Star rated
3. Sanitize cycle
4. Speed wash setting
5. Maximum spin speed is 800 RPM
6. 12 wash cycles
7. Quiet setting
8. Costs from $11 a year to run
9. 1-year warranty
10. 12 wash cycles

There’s lots to love about this GE model but one of the leading features is that it doesn’t use an agitator - a pillar that rubs against your clothes and can cause damage. Instead, clothes are washed using a high-efficiency impeller which spins the laundry around until it’s clean.

The GE GTW720BSNWS can usually be found for just under $850 on Home Depot, which does put it towards the expensive end of the market. It doesn’t have the smart features of the LG WT7300CW, which sits in a similar price range, but the powerful washing features and energy efficiency mean the GE GTW720BSNWS holds its own in this price bracket.

GE GTW720BSNWS: How big is it?

  • Length: 27-inches
  • Width: 27-inches  
  • Height: 46-inches 

The GE GTW720BSNWS has a 4.8 cubic feet capacity which means you should be able to wash a king-size comforter in it. For large households, we’d recommend opting for something with a bigger capacity such as the Maytag Bravos XL MVWB835DW which has a 5.3 cubic feet capacity. If you need something bigger still, one of the best front load washers will be worth taking a look at as these are typically more spacious. 

Before you buy any new washer, though, make sure you measure up where the machine will be positioned and check you’ve got the right plumbing in place. 

GE GTW720BSNWS: How easy is it to install?

The GE GTW720BSNWS will need installing by a professional if you haven’t got any existing pipework, however, if you’re thinking of replacing your existing machine with this GE model, you can install it yourself. 

You’ll need to leave an inch or so around the machine to allow for any movement when the washer is in a spin cycle, and you’ll need to ensure the machine will be positioned on a flat, hard surface. As this is a top-loading model, you’ll need to account for the height of the machine when the lid is open, so it’s best to avoid positioning it beneath any shelving. 

GTW720BSNWS: What’s good about it?

The GE GTW720BSNWS is designed to be simple to use, but with plenty of options to customize your wash cycles. Multiple rinse options allow you to ensure that fabric softener and other additives get washed away, while the Deep Fill option allows you to choose to add more water to your wash. If you’d prefer not to have to think too much about wash cycle options, this washer has you covered too. Even those that are somewhat stain-prone don’t need to understand complex settings, a stain guide allows you to choose from a set of common stains and the machine will choose the best wash settings for you.

It’s also pretty stylish for a washing machine. Along with thoughtful touches, like soft close hinges and the machine turning on when you lift the lid, the design makes this model a great addition to the home.

This machine is a good choice when it comes to efficiency and it also works quietly, which is always welcomed. The impeller will be gentler on clothes too. If you’re in a hurry, you can make use of the quick wash setting and a sanitize setting will kill 99.9% of bacteria from your laundry. 

GE GTW720BSNWS: What’s not so good about it?

This washing machine has lots of settings but one of the most basic functions of a washer is to spin clothes at the end of the cycle to rid the load of excess water. The maximum spin speed on the GE GTW720BSNWS is 800 RPM, which while isn’t the worst we’ve seen, could be better. 

The washer drum on this model is made of stainless steel which can be much harsher on clothes than a porcelain washer drum. The coating on a steel tub can also rust fairly quickly. 

GE GTW720BSNWS: How efficient is it?

If efficiency is high on your priority list when searching for a new washer, then this model is a great option for you. As we mentioned above, the GE GTW720BSNWS is an Energy Star certified washer so you can expect running costs of around $11 a year if you have a gas water heater, and $20 a year if you have an electric water heater. While a machine with this accreditation will often cost more up front, you’ll be able to expect lower running costs in the long run. 

Another reason why the GE GTW720BSNWS is a good option for efficiency is that it uses an impeller to spin the clothes around in the water. This type of machine doesn’t require as much water as a model with an agitator, plus agitators are much more brutal on your clothing and can cause damage. 

GE GTW720BSNWS review

(Image credit: Home Depot)

GE GTW720BSNWS: User reviews

The GE GTW720BSNWS scores an average of 4.4 out of five stars on Home Depot’s website. Users praise the number of features to choose from. Lots of reviews comment on how spacious this washer is and others add that their clothes came out really clean. Some users state that this machine uses only the necessary amount of water for each cycle, which helps to reduce water usage.  

It gets clothes clean, but I spent entirely too much time balancing the loads.

Home Depot reviewer

This GE model is definitely popular with over 4,000 reviews on Home Depot’s website alone but some user reviews detract a star or two from their rating of the washer because of issues with the drum rusting. One reviewer wrote, “already has rust spots inside the drum of the washing machine.” Other users also had issues with balancing the load, with one person stating: “It gets clothes clean, but I spent entirely too much time balancing the loads.” 

Should you buy the GE GTW720BSNWS?

If you’re looking for a spacious washer that is energy efficient, the GE GTW720BSNWS has a lot to offer. A range of wash cycles and auto water sensing will be very useful and the impeller in this machine will be gentler on your clothes than a traditional agitator washer. If you’ve previously only used a top loader with an agitator, keep in mind that an impeller washer won’t use as much water to wash your clothes, which for some users, is a little strange. 

The GE GTW720BSNWS doesn’t have the most impressive spin speed we’ve ever seen and it can’t be controlled via an app, which might be drawbacks for some. 

If this model isn’t for you… 

If the GE GTW720BSNWS isn’t ticking all of your boxes, there are plenty more to choose from. If you need something with a bigger capacity, the Samsung WA50R5400AW has a 5 cubic feet capacity. As for spin speed, the Maytag MVW7232HW reaches a maximum of 850 RPM to rid your clothes of excess water. Finally, the price you pay will be a big thing to consider, so if finding a budget washer is high on your priority list, the Amana NTW4516FW will be a good choice.

Sophie Bird

Sophie is Home Editor at Top Ten Reviews. Starting off her career in print journalism, Sophie then moved to digital and now specializes in lifestyle, home interiors and social media. While she has scooped awards for her journalism, Sophie likes to whip up a storm in the kitchen when she's not writing.