Pros / There are more than 100,000 frames to choose from.
Cons / The lenses are not included in the price of the frames.
Verdict / FramesDirect.com has an exceptional selection of frames as well as excellent customer service to help you find a pair of glasses that meets your needs and matches your style.
FramesDirect.com launched in 1996 and is known as the world's first online glasses store. Thanks to its intuitive website, wide selection of designer frames, high-quality lenses and extraordinary customer service, it is an exceptional online eyeglasses provider.
- Selection Score
- Return Policy
- Estimated Shipping Time
One of the most important things to consider when choosing an online eyeglasses retailer is the number of frames the store carries – the more options there are, the more likely you are to find something that works for you. FramesDirect.com has a large selection of over 100,000 frames, which includes eyeglasses for men, women and children as well as unisex options. This online glasses store also has a generous stock of name-brand frames and a section dedicated to the most popular options.
You can search for eyeglasses by bestsellers, price and brand. You also have the option to narrow your search results by selecting a price range, frame size, color and shape. Each product page has the manufacturer’s full description of the frames as well as the frame dimensions and user reviews.
FramesDirect helps you choose the right pair of prescription glasses with two fantastic features. Its face-shape guide, similar to the one on Coastal.com, recommends frame types based on the size and shape of your face, and it advises you of which to avoid. The site also has a virtual try-on widget called FrameFinder that lets you upload a photo of your face and try on hundreds of frames. This online store does not have an in-home try-on service, but its virtual tools give you a good idea of which frames suit you best.
You can choose from an impressive number of name-brand frames, including those by Armani Exchange, Berkshire Chase, Gucci, Guess, DKNY, Kate Spade, Calvin Klein, Burberry and Polo. FramesDirect carries a variety frame styles, including retro, vintage, classic, sporty and aviator. With so many styles to choose from, you have a good chance of finding frames you like.
This online glasses retailer sells high-quality lenses made by Essilor, the largest manufacturer in the world. FramesDirect.com carries standard plastic lenses, polycarbonate lenses and two different thicknesses of high-index lenses. You can get single-vision and progressive lenses, and the company can accommodate bifocal and trifocal prescriptions. It also sells photochromic lenses, which darken in bright light, but they cost extra.
Another benefit of ordering your glass through FramesDirect is that it includes a UV lens coating, an anti-scratch coating and edge polishing for free. Keep in mind that the cost of the frames doesn’t include the price of the lenses.
Just like GlassesUSA.com, FramesDirect company offers free standard shipping on all orders sent within the continental United States. For prescription glasses, standard shipping takes between three and eight days. International delivery is also available.
If you need your glasses sooner, you can choose priority or overnight expedited shipping. This can be a lifesaver if you break or lose your current eyeglasses and need them for driving, work or school. If you set up an account on the website, you can track your order and note the status of your glasses in transit.
Help & Support
You can speak to a FramesDirect.com customer service agent Monday through Saturday using a toll-free phone number, or you can send an email. You can also submit questions or your prescription via fax.
The FAQs section on the website covers many helpful topics. It also has a guide on how to buy prescription glasses online, and you can find many worthwhile tips on the company's blog.
FramesDirect has a generous return policy; however, you only have 30 days to decide if you want to make use of it. If you are not happy with your glasses, you can return them for an exchange or a refund of the cost of the frames plus 50 percent of the lens price. All products are covered under a 12-month warranty. Additionally, the company offers a lens replacement service that remakes your lenses for only 50 percent of the cost.
FramesDirect.com has more than 100,000 frames to choose from and great customer service. In addition, you get UV protection, anti-scratch protection and edge polishing with every eyeglasses order. It also has a huge selection of contact lenses and frequent sales, both of which help make FramesDirect.com one of the best places to buy prescription glasses online.
Contributing Reviewer: Linda Thomson