Office Depot has a sleek, user-friendly website that’s easy to navigate, and its product selection is extensive. The store carries plenty of school and office supplies like pens, paper and binders, along with filing systems, desks, ergonomic chairs and electronics ranging from small USB flash drives to large enterprise-level printing equipment. It also sells security cameras and smart security systems for home and business customers. Earth-conscious consumers have access to a large selection of green office products, including paper and cleaning supplies.
Along with the physical supplies you can buy, Office Depot has custom printing and a number of other services, including document shredding, computer and mobile device repair, tech trade-in, optional SquareTrade warranties on qualifying purchases and managed print services. Additionally, businesses can use Office Depot’s water and coffee services to keep the break room stocked and employees happy.
This online office supply store has a scalable interiors service; you can choose to have Office Depot design and furnish your entire building’s interior or simply have it update the furniture in a single office or waiting room. In addition, you can use the company’s business technology services such as those for technical support, cloud storage, software licensing and imaging, software optimization, and moving and installation.
Office Depot accepts all major credit cards and standard payment methods, and its offers its own credit card and finance options. You can also use gift cards online.
Shipping is free when you spend at least the minimum qualifying amount, with the exception of custom prints and oversize items. In select locations, some items qualify for same-day delivery, although this generally costs extra. Some, but not all, stores offer in-store pickup – in as little as one hour after placing your order, you can pick up your order at a nearby store. However, not all products qualify for in-store pickup.
Office Depot has a few discount and reward programs, including a school reward program, veterans discounts, and loyalty and reward points programs. Further discounts and rewards are available for businesses with more than 20 employees.
You can contact Office Depot via phone, email or live chat for general customer service. If you purchase a service or support plan as part of your business package, the company gives you access to a dedicated contact number. It also has a number of self-help resources on its website, including order tracking, delivery and payment information, and FAQs pages.