W. B. Mason has been supplying businesses since 1898, and its inventory is still very business-focused. As such, it isn’t the best online office supply store for the average home office. In addition to its online store, this company has physical stores in multiple locations. Its website isn’t particularly user-friendly and requires you to enter your location and business data before you can fully explore its products and services.
The store sells a good variety of products by a number of well-known brands. It carries general office supplies such as mailing and indexing products, portfolios, writing and correction supplies, forms, and record-keeping materials. This online office supply store also stocks business electronics like network routers, tablets, smartphones, laminators, cameras and 3D printers. In addition, you can purchase furniture for educational environments, including early learning furniture and lecterns, as well as general office essentials like desks, chairs, boards, filing solutions and partitions.
Along with its vast selection of office supplies, W.B. Mason stocks industrial and commercial equipment for a variety of industries. Food service businesses can purchase items like trash bags, disposable gloves, commercial dehydrators and industrial dishwashers. Contractors and construction professionals can browse the online store’s stock of tools, hardware and accessories.
You can also hire the company’s interiors service to design your office space. This service also includes account management, installation and servicing. W.B. Mason’s corporate solutions let businesses create account shopping lists, which are lists of approved products that authorized employees can purchase, and your employees can place items on a request list to be approved by you or your supplies manager.
This business accepts credit cards, but it also has customized financing and invoicing solutions for qualifying customers. Items can be picked up from your local store in select locations. Within the Masonville area, items purchase via the website are delivered in W.B. Mason trucks, but outside this location, the company uses UPS and items are generally delivered the next day. When you place your order early enough, you can often request same-day delivery.
You can contact W.B. Mason via email, an online contact form or telephone, but it doesn’t have a live chat customer service option. The FAQs section is a little thin, and instead of providing full and thorough explanations of some of its services, the company only gives brief overviews and asks you to call for more information. Unlike some other office supply companies, W.B. Mason doesn’t offer discounts or reward programs.