PROS / You can customize pay rules for individual employees.
CONS / Tech support is only free for the first 90 days. After that, you pay for it on an hourly basis.
VERDICT / TimeClock Plus is a great solution for your time and attendance system. It's simple to use and the administrative controls are powerful and customizable.
TimeClock Plus is a web-based time and attendance system that can be used by small and large businesses in many industries. Of the systems we reviewed, this one is among the easiest to use. It has automatic time tracking features and can track hours for hourly and salary workers. Many of its administrative tools are customizable. You can set the system up to work with physical time clocks, and high-security models that use badges or biometric identifiers are available. Mobile time clock apps for iOS and Android devices are also available. For its ease of use and powerful, customizable features, TimeClock Plus earns the Top Ten Reviews Gold Award.
This time and attendance software application is available in several versions to fit the needs of many different types of businesses: Express, Standard, Professional and Enterprise. It also offers mobile software and an OnDemand version, which is its software-as-a-service (SaaS) model. We evaluated the Standard version for this review. The software license is available as either a hosted or perpetual license. You need to contact the company for a pricing quote, as its pricing isn't posted on its website.
TimeClock Plus is simple to use. Its virtual time clock has a straightforward interface that makes it easy for workers to clock in, regardless of their computer skills. You can automate the process of clocking in by setting up the system to automatically punch in your workers when they log into their computers. The administrative portals are also intuitive to use, with clearly marked buttons and tabs that make it easy to complete tasks.
The company offers remote setup and training, as well as free tech support for the first 90 days. The company can also come to your facility to train your staff onsite. Your software and data is hosted on the company's servers. It automatically backs up your data, giving you peace of mind that your information is safe, even if you experience a system failure or power outage.
Time & Employee Tracking
Because TimeClock Plus is web-based, you can use it on any computer. Mobile time clock apps are available, and the system also works with physical time clocks. This lets you choose how you want your workers to clock in and out.
This system gives your workers access to individual dashboards that they can use to check their timesheets, see how many vacation and sick days they've accrued and submit time off requests. This time and attendance system tracks your employees PTO and sick days automatically.
It can also track how much time your employees spend on specific projects or jobs, which may be useful as you monitor employee productivity. It may also be useful if you need to know exactly how much time a task actually takes; for example, if you have billable hours.
TimeClock Plus tracks both hourly and salary employees. Other time and attendance systems that offer this feature are more complex to set up and require you to setup special rules. This system makes it easy since these rules are already set up.
Administrative Controls & Reports
You can customize payroll rules and policies in TimeClock Plus. For example, you can customize whether time-off accruals are based on a certain number of hours worked or by pay period. You can also set rules for overtime and rounding. Rules can be customized for groups and for individual employees.
TimeClock Plus can generate many different reports that help you manage your workforce. You can run reports for payroll, overtime, accrual rates, scheduling requests, absences and more. You can print the reports or export them as HTML files.
You can set up the system to alert you if an employee scheduled to work hasn't shown up or to notify you if someone misses a scheduled clock in. The system has tools such as audit trails to help you comply with government regulations.
TimeClock Plus has access controls that let you decide what information your employees, managers and supervisors can access.
Scheduling tools are included with this system. You can use them to set up shifts, forecast your workforce needs and approve shift swaps between employees. You can also use it to find replacements for employees who call in sick.
TimeClock Plus works with more than 200 payroll systems via payroll interface modules that allow you to automatically transfer timesheet data to your payroll service. Popular payroll services that you can use this time and attendance tracking software with include QuickBooks, ADP and Paychex. Your payroll information can also be downloaded as CSV files.
Help & Support
If you need customer support, you can reach out to the company during extended business hours on weekdays via email, live chat and phone. You can find answers to common questions about this hours tracker on the company's FAQs page and online knowledgebase.
Free tech support is only available during the first 90 days that you use this system; after that, you're billed by the hour.
TimeClock Plus is the top time and attendance system in our review. It's simple to use and has customizable administrative features that allow you to set rules and policies that fit your business's specific needs. You can choose how you want your workers to clock in – via their computer, a mobile app or a physical time clock. It tracks hourly and salary employees and can also track time on a per-project basis. If you encounter problems with the program after the first 90 days, technical support costs extra and bills you by the hour.