PROS / Our taste testers liked the flavor of the coffee from this machine.
CONS / It's missing an audible alarm to tell you when coffee is ready.
VERDICT / Although a little slower than some, this machine churned out some good coffee and offers a lot of advanced features in a small package.
The Braun BrewSense, our Top Ten Reviews Bronze Award winner, manages to pack a lot of convenient features into its compact size, and it had the second highest score for coffee quality in our coffee maker reviews. Panelists gave very favorable scores and said the coffee from the Braun had "very good aroma, almost sweet." They also commented on how smoothly the coffee pours out of this unit's carafe.
You can brew coffee using either paper filters or the included gold-tone permanent filter, though the permanent filter may leave slightly more sediment in the coffee. We like the machines that allow you to do either. This coffee maker does not let you substitute a thermal carafe. It is designed to work just with the included glass carafe, which will be just fine for most circumstances. Sometimes a thermal carafe is nice, though, because it can keep coffee warm without needing to be on its warming plate.
Conveniences & Safety
This unit is relatively easy to use. We were able to start making coffee very soon after taking it out of the box, and there are some nice features that will make it easier to use long after unboxing, too. An LED light comes on when it is time to descale the coffee maker, for instance, and a cleaning cycle cleans it for you. This should make upkeep simple. An audible alert would be nice for the times when you need to step away from the machine while it is brewing. There is a light that turns solid, though, so you will know the coffee is ready if you look at the machine.
Warranty & Support
The two-year warranty that comes with this unit is about average, and the customer support options are decent. The manual is easy to find online and FAQs are searchable. If you still have questions there are email and phone contact options.
The Braun BrewSense offers many convenient features in a compact package. This is not the fastest machine by far, but it is one of the best home coffee makers in terms of brewing capabilities – our testers gave it very high marks. Even though it is petite, it can make up to 12 cups of coffee at a time and keep it pretty hot, even after some time has passed.