PROS / The store's Inkpedia page has helpful information for do-it-yourself printing maintenance.
CONS / InkSell doesn't offer bulk purchase rates for home users.
VERDICT / InkSell doesn’t have the best selection of cartridges for corporate users, but the store’s inventory can still meet the basic needs of home users.
InkSell.com’s product selection is impressive and competitively priced. Like most online discount ink cartridge stores, it carries a complete product line for most printer manufacturers, including Brother, Dell and Xerox. In addition to printer cartridges, InkSell.com carries accessories like thermal fax cartridges, printer ribbons and paper. However, notable enterprise printer brands like Kyocera and Konica-Minolta are unrepresented in InkSell.com's catalog.
The site’s Inkpedia feature is a helpful resource for inexperienced users. This section explains how different printers work, including inkjet, laser, photo, solid ink and all-in-one multifunctional models, and it offers a buying guide listing the advantages and disadvantages, price range and features of each type. It also describes the various cartridges, such as original equipment manufacturers (OEM), compatible, remanufactured, refill kits and refill service, and breaks down the assorted types of paper ranging from multipurpose, inkjet, laser, photo and specialty and tells you what to look for when buying each one.
Like many discount ink cartridges stores, InkSell.com offers its customers a wide selection of payment and shipping options. The site takes the big four credit cards – American Express, Discover, MasterCard and Visa – and international credit cards, although you might have to provide additional information when using them. You also can pay with PayPal, a money order or a cashier’s check. If you’re uncomfortable ordering online, you can download an order form and either mail or fax it in. However, the store doesn't offer bulk ordering discounts for general customers, which can be difficult if you want to stock up on supplies for your home office.
The address and fax numbers are found in site’s Customer Support section. The safety of customer information is guaranteed by InkSell’s use of Yahoo shopping service Stronghold secure server. When your credit card number is entered in the order form, this encryption program scrambles the number and then transmits it over the internet. The number is decoded once it gets to the vendor, thereby preventing identity and credit card theft.
InkSell charges a flat rate for shipping that’s based on the method of delivery rather than the size of the order. This makes ordering multiple cartridges at one time a cost-saving option. Customers also can make use of next-day or two-day delivery for roughly the same cost as ground delivery. Free standard delivery is limited and generally takes three to five business days. Two-day air will cost $4.95, and overnight shipments cost $11.95. Orders shipped to a P.O. Box or military address are sent via standard delivery. Saturday delivery is available for an added cost, while international delivery still is not an option.
InkSell.com takes its spot in our rankings for several reasons. While its purchase options are limited, the site's Inkpedia feature and catalog options can be valuable for home users with basic printing supply needs.