Pros / It did a phenomenal job recovering lost images and documents in our tests and was above average for recovering media files.
Cons / It lacks free updates, a feature most programs offer.
Verdict / Stellar Phoenix Mac Data Recovery is one of the best Mac recovery applications for recovering images and lost documents. It also offers network access capabilities, making it good for IT departments.
Stellar Phoenix Mac Data Recovery offers great file-recovery rates for images and lost documents, plus networking features for taking care of other computers in your network. This Mac data recovery software is reasonably easy to use, though our testers found the recovery process easier to work than the scanning function.
The Mac Data Recovery version of Stellar Phoenix performed best when recovering lost photos, with a perfect score. This is the easiest of file types to recover, so all our tested products did well, with an average score of 98%. However, keep in mind that depending on the size of your drive and the number of images stored on it, a single percentage point can mean hundreds of images.
It also performed well above average in recovering video and audio files. It was able to restore 83% of those lost due to deletion and 85% of those lost by reformatting. Compare these scores to the overall averages of 73% and 72%. While it's not the best Mac recovery software for media, it's still well worth considering.
Stellar Phoenix also recovered 100% of the documents in our lost files test, which covers files that exist on the disk but whose paths have been corrupted or which were deleted from the drive. This blows away the average of 86%. Unfortunately, when recovering documents from a reformatted drive, it fell below the average by eight percentage points, with a recovery rate of 76%. Compare that to our top pick for recovery software, Data Rescue 4, that recovered 99 percent of document files lost to reformatting.
Installing this application is simple and straightforward; once you install the software, you can start a scan in about five minutes. While the layout was clear, the program did not automatically do deep scans if the quick scan mode failed. In addition, we found no easy way to pause or stop scans, or to save the scan results to recover later. This can be an issue if you have limited time, because Stellar Phoenix's scanning and recovery speeds are by far the slowest on our lineup.
If your business runs on a network, Stellar Phoenix gives you the advantage of running its program over the network to recover data from a remote location. It also comes with a technician version for freelance IT personnel and can run on RAID systems.
Stellar Phoenix's website does not offer tutorials, nor is there a community user forum. If you are a computer novice, we recommend EaseUS Data Recovery Wizard, one of the easiest to use programs we tested. If you have questions, you can contact the support team via phone, chat or email. You'll also find informational articles and a knowledgebase on the company's website.
- Picture Lost File Recovery
- Picture Reformatted Drive Recovery
- Document Lost File Recovery
- Document Reformatted Drive Recovery
- Video & Music Lost File Recovery
- Video & Audio Files Reformatted
Stellar Phoenix Mac Data Recovery offers a high success rate in recovering images and lost documents and well above average rates for media files. It lets you work remotely over a network. The one downside is the slow scan and recover speeds, combined with the inability to pause a scan if you need to step away from the computer.
Contributing Reviewer: Karina Fabian