Stellar Phoenix Mac Data Recovery Visit Site

Pros / The interface is exceptionally user-friendly, receiving an A for the installation, scan and recover stages of the process.

Cons / It's very slow at scanning and recovering data from both HDD and SSD drives.

 Verdict / Stellar Phoenix Mac Data Recovery is among the best Mac hard drive recovery apps in our review because it consistently recovered every file type in our test at very high rate, but the scan and recover processes are exceptionally slow.

TopTenREVIEWS - Bronze Award - Awarded for excellence in design, usability and feature set

Editor's Note: Stellar Phoenix Mac Data Recovery 7.1 is now available. Clicking the Buy button will take you to this version for purchase. The manufacturer lists the new version as offering the following features: compatible with macOS Sierra 10.12; Time Machine recovery; and encrypted disk recovery. We will evaluate, rank and review the 7.1 version when we next update the Mac Hard Drive Recovery Software reviews. Meanwhile, enjoy our review below about the Stellar Phoenix 6.0.

Stellar Phoenix has two Mac hard drive recovery apps – Mac Data Recovery and Stellar Phoenix. We reviewed the Mac Data Recovery, which is about $25 less than the Stellar Phoenix. The only difference between the two Mac recovery apps is the addition of advanced tools with the Stellar Phoenix. These advanced tools are volume optimizer tools designed to repair drive volumes and file directories. Since our review focuses on novice users, we reviewed the more affordable Mac Data Recovery, which should have the same performance as the Stellar Phoenix for the purposes of our tests.

In our comparative review of Mac hard drive recovery software, we simulated two common data loss scenarios – lost files and a reformatted drive. In both scenarios, the Stellar Phoenix consistently rescued a high percentage of photos, documents, video and music. It also features one of the most user-friendly interfaces available. For its high success rates, the Stellar Phoenix Stellar Phoenix has earned the Top Ten Reviews Bronze Award for best Mac hard drive recovery software

  • Lost Photos Recovered
  • Reformatted Drive Recovery (Photos)
  • Lost Documents Recovered
  • Reformatted Drive Recovery (Documents)
  • Lost Video & Music Recovered
  • Reformatted Drive Recovery (Video & Music)
  • Scan Speed (HDD)
  • Recover Speed (HDD)
  • Scan Speed (SSD)
  • Recover Speed (SSD)
  1. This is the average percentage of photo files recovered in our tests.
    % (Higher is Better)
  2. 3  Stellar Phoenix
    100.0 %
  3. 100.0 %
  4. 99.0 %
  5. Category Average
    98.36 %

Picture Recovery

Like most Mac hard drive recovery apps we reviewed, Stellar Phoenix is excellent when rescuing photos. It recovered 100 percent of the photos in the lost file test. For reference, the average recovery rate for photos in the lost file test among the products in our review was 99 percent. The 1 percent difference may not seem significant until you consider that 10GB is 1 percent of a standard 1TB hard drive. So the difference between a product recovering 100 percent, as Stellar Phoenix Mac Data Recovery does, and a product that recovers 99 percent can be thousands of photos.

Stellar Phoenix also put up an impressive recovery rate for photos in the reformatted drive test. It recovered 99 percent of the photos in the test. As with the lost file test, this was 1 percent above the average recovery rate in our review. As such, this means that you have one of the best shots at recovering your lost family photos with this software.

Document Recovery

Many of the Mac hard disk recovery apps that we tested struggled to recover document files – DOC, DOCX, XLSX, PDF and TXT. Not Stellar Phoenix. It recovered every document in the lost file test. For reference, the average recovery rate for documents in the lost file test was 76 percent. We were even able to review the documents before we recovered them to make sure that they weren't damaged or unreadable.

We recovered 97 percent of the documents in the reformatted drive test. While this isn't as impressive as its results in the lost file test, it's still one of the best results in our review. The average recovery rate for documents among the products we tested was 81 percent. Clearly, if you're desperate to recover lost research papers or accounting documents, Stellar Phoenix gives you an excellent chance. However, the best recovery rate for documents in the reformatted drive test was 99 percent. So it's not the best available.

Video & Music Recovery

Stellar Phoenix's performance dipped in recovering videos and music, though not by much. We recovered, on average, 92 percent of the media files during the lost file tests. Like other products in our review, it had a tendency to recovery music files in fragments rather than full songs. Though we could play these fragments, we decided not to consider them successful recoveries because it would require stitching the songs together with an audio-editing app. However, a 92 percent success rate is still among the best in our review. The average recovery rate of video and music files in our tests was only 68 percent.

The recovery rate of video and music files during the reformatted drive test dipped to 91 percent, on average. Again, Stellar Phoenix had a tendency to return some songs in pieces. Still, the average recovery rate among the products we tested was just 67 percent. In addition, it's worth noting that it recovered media files at a much higher rate on a reformatted HDD than a reformatted SSD.

Ease of Use

Stellar Phoenix claims to recover original file names, as do many other Mac hard drive recovery software apps. However, only two products in our review actually delivered on that promise, and Stellar Phoenix was not one of them. Still, we found that it's one of the most user-friendly apps in our review. It received high grades for each stage of the recovery process.

The installation and scanning stages received an A, which means that even a novice user should have the software installed and scanning a drive within five minutes. The recovery stage received an A-, which means that it's still very intuitive but took a little longer for our tester to figure out than Mac hard disk recovery apps with a higher grade.

By far, the biggest downside to Stellar Phoenix Mac Data Recovery is the scan and recover speeds. It's slower than every app we tested, and it wasn't even close. We recorded an average scan speed of 5.73GB per hour with the HDD and 10.3GB per hour with the SSD. The recover speed wasn't any better. We recorded an average recover speed of 17.96GB per hour for the HDD and 58.3GB per hour for the SSD. To add context to these slow speeds, if you're trying to recover data on a 1TB HDD, the scan alone will take over four days.

Help & Support

Stellar Phoenix provides some support, but don't expect a lot. You can call the support team 24 hours a day, seven days a week, which is an excellent option. While the website has a live chat feature, which is great for quick answers to minor problems, the chat was offline most of the time we visited the site. You'll find articles and a knowledgebase, which is a great resource for more information. However, there aren't any tutorials or a user forum.

Summary

Stellar Phoenix Mac Data Recovery is one of the best Mac hard drive recovery apps in our review because it had a consistently high success rate with all file types in every scenario we tested. It never had a recovery rate below 91 percent for any of the file types. While the software is very user-friendly, the slow scan and recovery are something to consider, as it may require you to babysit the recovery process for over two weeks.

Stellar Phoenix Mac Data Recovery Visit Site