PROS / True Image 2017 supports versioning, so you can easily roll back through different update versions to get the one you need.
CONS / Some of the big features are locked unless you pay more to access them.
VERDICT / The minimalistic interface makes it feel approachable for not-quite-expert users, but the majority of the powerful options are geared towards advanced users.
Acronis True Image 2017 is disk imaging software that helps you manage data images, backups and clones. Though its missing a couple of important features, the hard drive cloning software also has some unique features, such as remote backup management and Facebook backup, that others don’t. The software is a decent choice, especially if you want to have a good level of control over maintaining your computer’s important data. Acronis lets you choose a one-time purchase for this version of the software, or you can enroll in a one-year subscription that includes local and cloud storage plans, built-in support and free upgrades to new versions.
The disk cloning software maintains all of the good things from its 2016 incarnation, with the addition of some improvements and new features. It can still handle various backup types, including differential and incremental, and the software lets you choose exactly what data you want to image. It automatically verifies newly-created data to ensure that its functional. It also has a built-in versioning ability, which keeps a history of your most recent system states and lets you roll back to them at any time, if needed.
It lets you customize notifications, write backup comments and search local backups for specific files, and it even has an incremental backup option for your Facebook page, which are nice conveniences. However, unlike the best disk imaging software we reviewed, it lacks a truly intuitive and easy-to-use interface. It’s packed into a handful of tabs labeled with oversimplified icons that aren’t intuitive, and you may spend your time repeatedly clicking through each icon to see what it does. Despite its simple design, which would seem to be aimed at novice uses, it’s full of advanced options that are likely well beyond a beginner’s scope.
True Image can easily restore your data, whether it’s an individual file or anything larger. It can also resize files during a restoration. If your computer crashes, you can load your boot media from the software in a pre-OS environment and easily get your system up and running again. Additionally, it’s compatible with dissimilar hardware and can even create a virtual machine or drive and mount your image files on them.
Though Acronis offers direct customer service via live chat, phone and email, it is a hassle to find contact information on its website and to push through forms and webpage redirection to reach representatives directly. However, there are plenty of informational resources available on its website, including a user forum, a knowledgebase and some documentation.
The simple icons in the interface make Acronis True Image 2017 feel somewhat approachable for novice users. However, the software is powerful and offers features and customization better suited to more experienced users. It is packed with functionality, but could have a more intuitive feel as well as encryption support for existing archives, which is why falls short of the best disk imaging software we reviewed.