PROS / The HP Photosmart C310A produces excellent photos.
CONS / This printer lacks portability.
VERDICT / You can print wirelessly, share photos with multiple printers and get lab-quality results with this printer.
For top-quality photographs and fine printing speed, the HP Photosmart C310A easily earns our Top Ten Reviews Gold Award. You get excellent color resolution, a great choice of paper sizes and the ability to stock 125 sheets of paper with this wireless inkjet printer.
At nearly 17 pounds, this probably is not the photo printer you would choose to lug to the picnic grounds or carry around on vacation, although it is not as burdensome as a full-size printer. However, what it lacks in easy portability, it more than makes up for in the sheer quality of its printed photographs.
The HP Photosmart C310A offers color print resolution that is outstanding You get resolution of up to 9600 x 2400 dpi (dots per inch), which means you will end up with crisp, clear photographs with colors that are true to the subject or scene you took the pictures of originally. The black and white print resolution is a respectable 600 x 600 dpi.
You press an icon on the 4.3-inch LCD color touch screen to get things going. The screen keeps you informed about what is happening as the printing process goes forward. The resulting photos dry in a flash, so they are unlikely to smudge, and Hewlett Packard promises they will last for years.
Hewlett Packard provides you with a healthy selection of print media and sizes with this model. The paper tray can hold a generous 125 sheets of regular paper, while the tray for photo paper holds 20 sheets of photo-quality paper.
This printer can handle legal, executive and letter size paper in its main tray, as well as paper sized at 3 x 5 inches, 4 x 6 inches, 5 x 7 inches and 8 x 10 inches. It can also handle No. 10 envelopes. The photo paper tray can hold paper sized at 3.5 x 5 inches, 4 x 6 inches and 5 x 7 inches. You can produce borderless photos as large as 8.5 x 11 inches.
This printer also churns out high-quality print products at an excellent speed. In this area, it is way ahead of the pack in our product line-up. You can print in color at up to 32 ppm (pages per minute) and in black and white at up to 33 ppm, although that will vary depending on what you are printing.
In addition, you can print on both sides of a piece of paper almost effortlessly since the machine prints first on one side and then automatically pulls the paper back inside to continue printing on the other side. This two-sided printing characteristic is not only gentler on your wallet as far as paper purchases are concerned, it makes far less clutter in your home or office and is naturally is good for the environment. Speaking of the environment, this printer is an ENERGY STAR qualified device.
This wireless printer offers Hewlett-Packard's TouchSmart screen on which you can download free printer apps. One really enjoyable aspect of this wireless photo printer is that you can print from anywhere you happen to be when you get the notion to print pictures. No more standing over a machine at home trying to figure out what to do and punching buttons.
If you choose, you can print from an iPad, iPod Touch or iPhone using the wireless AirPrint. This is as simple and direct a process as you could possibly want and makes it a joy to use. All you do is make a couple of finger taps and voila! Great photos are gliding out of a printer in no time at all.
You also can print to your Hewlett-Packard printer using a laptop, smartphone or mobile device using HP's ePrint and a wireless network.
This appealing quality lets you email images or documents directly to your ePrint-enabled printer. Hewlett-Packard's ePrint Center will let you keep track of your printing progress and what you have sent so far. You also can add the addresses of additional compatible printers, make changes to settings and download apps.
This quality gives you extensive flexibility in sharing items with others. With little effort, you can be miles away and still send whatever you want to a remote location. Grandma can enjoy seeing beautiful pictures of the kids playing on the beach, your maid of honor can evaluate the wedding reception venue you are considering renting and your friends can share your happiness by seeing the same sunset you are looking at from the hotel balcony on your vacation.
In addition, you can print and share photos with several PCs, selecting from your own photo library or the web. If you choose, you also can print from a memory card, memory stick or secure digital (SD) card.
Unfortunately, this is a somewhat hefty model as far as photo printers go, and it is unlike the portable photo printers that you can tuck into a purse or backpack when you head for the great outdoors or sightseeing in a new city. It is 16.9 inches high, 17.9 inches wide, 21.8 inches deep and weighs nearly 17 pounds. However, if you are looking for top-quality photo printing, the HP Photosmart C310A will definitely do the job and is worth the trade-off in overall portability. On the bright side, its wireless capabilities let you print photos from wherever you happen to be at the moment, so you will have those attractive images of Paris, Malibu or the local park even though your own printer is sitting on a desk at your home.
Help & Support
Hewlett-Packard provides you with a plethora of customer support options. You get free live chat for technical support if you are a warranty holder; you must pay a fee for live technical support chat after that.
The company also offers email and phone support before you buy anything as well as other email and phone assistance if you need help with the printer after you have put down your hard-earned cash. The toll-free phone numbers are available 24 hours a day, seven days a week. In addition, emailed questions are answered quickly; Hewlett-Packard states that certain emails get answered sometimes in as little as one hour.
In an exceptionally useful move, Hewlett-Packard also offers Spanish-speaking customers support phone service in their own language.
The company provides a user guide for the Hewlett-Packard Photosmart C310A. There's also a FAQs section and a "solve a problem" troubleshooting section that addresses such things as paper jams and trouble with power. On the HP website, you'll also find forum discussions that may hold answers to questions you have. You get a one-year limited warranty when you buy this printer.
If you want to enjoy some of the finest photos on the market with high- quality appearance and the ability to retain their attractiveness for years to come, the HP Photosmart C310A is definitely the printer for you.
You can print excellent photos at home and send quality photos to remote computers, thanks to this printer's wireless capabilities and HP's ePrint technology.
The colors in the photos from this printer are vibrant and true, the finish is excellent and it takes a relatively short time to print images on this useful and multi-functional device.