PROS / You can sell your unwanted gift card and then purchase plastic gift cards, electronic gift cards or even mobile gift cards to places you love.
CONS / The search options to find a specific gift card are limited.
VERDICT / Not only can you purchase cards to almost any retailer with Cardpool, but you can also get them in several different formats, which makes it easy to sell your gift card and then buy one for somewhere else.
Cardpool’s buying and selling options, as well as numerous other features on its website, make it stand out among other gift card services we reviewed. It has few restrictions associated with the gift cards it buys, which makes selling your unwanted gift cards easy. Additionally, the service is simple to use and quick to respond. For its features, purchasing options and user-friendly service, this gift card exchange service earns our Top Ten Reviews Gold Award.
Buying & Selling
It’s a straightforward process to sell your gift cards to Cardpool, which we consider our best gift card exchange. The service has few restrictions on what kinds of gift cards it buys. It does not accept any gift cards that have a balance below $25, and while most services have a maximum amount it will take, there is no cap on how much a gift card can have on it with Cardpool. For most gift cards, the service pays you up to 92 percent of the balance.
Cardpool offers several different payment options when you sell a gift card. You can receive your payment by cash, or you can essentially exchange gift cards – the value of your sold card for an Amazon gift card. If you select the Amazon gift card, your payment will be five percent more than if you were paid in cash. The service ships payments one business day after receiving the gift card.
There are several different types of gift cards you can buy or sell. Cardpool offers the standard plastic gift card for most retailers. However, it also buys and sells cards electronically to be used exclusively online. You simply use a gift code on the retailer’s website, and it works just like a physical gift card.
Cardpool also offers mobile gift cards that are exclusively for your smartphone. It is the only gift card exchange site we reviewed to offer this feature. The site sends a link to display on your smartphone, and you use it as you would a standard gift card. Both electronic and mobile gift cards do not require shipping, and you will receive either immediate payment or a code depending on if you are buying or selling.
If you are looking to purchase a gift card, Cardpool has a wide selection of retailers. Depending on the retailer, you can get a gift card discounted up to 35 percent, making it more cost effective to purchase a card online than at a store. The website also provides step-by-step instructions for both the buying and selling process.
Cardpool offers several features that make exchanging gift cards easy. In most cases, when you sell your card, you simply put the card’s information into the site, and the company mails you a check or a new gift card. In some cases, you may be required to mail in your card. If that is the case, you will be provided a free shipping label, and your check will be shipped to you within 24 hours once Cardpool receives your card. The main limitation Cardpool places on its gift cards, however, is expiration dates: It will not purchase a gift card that has an expiration date on it. The service also does not accept promotional cards.
If any retailers are not currently offering gift cards, you can request to be notified by email when Cardpool again has the retailer’s gift cards in stock. There is also a special program if you are looking to sell a high quantity of gift cards. Bulk selling gets you better shipping and payment options.
Cardpool has a very clean website design. You can easily access the buying and selling tabs, which direct you to where you need to go for each option. There are several different search tools to help you find the exact gift card that you want, including a general search bar, a retailer search bar and a category search bar. While the service does not offer as many search options as other sites, you can easily find what you are looking for.
Help & Support
The company's support options are all readily accessible on Cardpool’s site. For questions, you can send an email or submit an online contact form. Unfortunately, there is no telephone support, but Cardpool's FAQs page answers common problems.
Cardpool offers a guarantee with its services to ensure that you have a good experience. For buyers, it offers a 100-day guarantee in case something goes wrong during the exchange process. Likewise, sellers are guaranteed to be paid within one business day after Cardpool receives the gift cards. In that time, the fraud and verification departments evaluate the gift card to ensure accuracy.
Between its plentiful features and buying options, Cardpool makes it easy to exchange gift cards. It is the only gift card exchange service that we reviewed to offer mobile gift cards. While its website may lack extensive search capabilities, the service offers a lot in terms of retailers and gift card formats, making it the best gift card exchange service we reviewed.