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Plantronics Voyager Legend Review

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PROS / The headset is water-resistant.

CONS / Its voice command button is tiny and hard to find.

 VERDICT / The Voyager Legend is a great Bluetooth headset because it combines fantastic call performance with numerous hands-free features and killer battery life.

The Plantronics Voyager Legend has exceptional audio quality and noise cancellation abilities as well as a nifty charging case to keep it powered for hours on end. The headset has a slew hands-free features and crystal-clear call quality, too. For these reasons and more, it earns the Top Ten Reviews Silver Award for best Bluetooth headset.

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  1. The score of the voice quality test.
    Higher is Better.
  2. 2 Plantronics Voyager Legend
    100%
  3. 100%
  4. 100%
  5. Category Average
    93.00%

Call Performance

We tested the Plantronics Voyager Legend for several days in different environments to get a sense for how well its microphone and speaker perform, and at the end, we were quite impressed. The initial pairing process is extremely simple; all you have to do is power the headset on and select it from the settings menu on your smartphone. If you pair it to an additional device, you just tap the voice button and say “pair.” Both processes take less than a minute each. Unlike our number one pick, this headset doesn’t support NFC. With NFC, you can just tap the headset to your phone to pair it.

To get a feel for the Bluetooth headset’s audio quality, we made a phone call while walking near our office on a windy day. On our side, the call was clear and free of static. The person on the other end didn’t have complaints either. In fact, they didn’t even know we were using a Bluetooth headset – they couldn’t hear the traffic or the kids playing at a nearby playground. Most headsets struggle to block the wind, but this one did a fantastic job.

We tested the quality of the device’s speaker by having a caller recite portions from John F. Kennedy's inaugural address while the person wearing the headset transcribed what they heard. We compared the reviewer’s transcription to the actual speech and found that nothing was lost in translation.

In addition, we tested the microphone by calling a Google Voice number and recording conversations in three different environments: outside on a windy day, in our open-concept office and in a car. We found that the Voyager Legend did a respectable job in each environment – it suppressed almost all of the background noises without distorting our voices. The only sounds it struggled to filter out were car horns and sirens.

Hands-Free Capabilities

This headset has buttons for answering and ending calls and adjusting the volume as well as a main button to initiate voice commands. When you press it, you can use four different commands: “pair mode” to connect the headset to a different device, “am I connected” to check the connection status, “check battery” to see how much battery the device has left, and “call back” to return the call of the last person who called you.

The Voyager Legend can access your contact list for voice dialing and caller ID purposes. Some other headsets can announce the number of the person calling you but not the caller’s name, even if they are in your contact list. Like other headsets, this one interacts with Siri and Google Assistant to compose messages, set calendar appointments and check the weather.

We did have one minor complaint: We thought the command button was just too small. It’s a little difficult to find and takes some getting used to, though it is easier to push if you have long fingernails.

Comfort

The Voyager Legend is heavier and harder to put on than other Bluetooth headsets. It weighs 0.63 ounces, with most of the weight sitting in an over-ear hook that resembles a hearing aid. Even though it is the heaviest headset we tested, it isn’t bulky and unbalanced.

In our stability tests, we tried to shake the device loose by running up and down stairs, but the earpiece didn’t budge. When we vigorously shook our heads, the seal loosened and just needed a quick adjustment. The Legend is one of the best-fitting Bluetooth headsets, and it comes with three different size earbuds: small, medium and large. The eargels are water-resistant to protect the headset from moisture like sweat and rain. You can take this headset out in the rain or to the gym without worrying about water damage. We thought other headsets were more comfortable, though.

Battery

To test battery life, we played a 10-hour Learn to Speak French track through the headset at 50 percent volume. We converted the MP3 track to mono, since Bluetooth headsets don't play stereo sound. The Legend has a talk time of 7.5 hours, which is one of the best battery lives in our review. Its standby time is 11 days, which is also above average. In addition, it only takes 1.5 hours to charge, which is a half hour faster than most other headsets.

For protection and on-the-go charging, Plantronics includes a hard-shell charging case. This case can store an extra ear tip, too. It can add 14 hours of talk time to your device, giving you a total of 21 hours. When your headset battery runs low, it’s nice to not have to worry about finding an outlet or piggyback off your laptop’s battery. The case also gives you a place to safely store the Bluetooth earpiece when you aren’t using it.

Help & Support

Plantronics' product support is widespread. The headset comes with a one-year warranty, and its support site includes app downloads, PDFs of user manuals and a FAQs page. If you can't find the answer to your question, you can talk directly to customer support on the phone, by email or over live chat. The customer support team promises to respond to your emails by the next business day.

Summary

The Plantronics Voyager Legend is one of the best Bluetooth headsets available. It combines high-quality audio and noise-cancellation technology with convenient hands-free control. In addition to being secure and stable, it has a long battery life of over seven hours, and the charging case extends that even further.

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