PROS / This headset has a charging case that extends battery life an additional 10 hours.
CONS / The battery has a shorter-than-average standby time.
VERDICT / The Plantronics Voyager Edge combines a strong balance of form and function. The headset has a nice design, excellent sound quality and effective noise-cancellation technology, and its battery life can get you through the work day. It also comes with extras like a charging case.
Many of the Bluetooth headsets available today are stuck in the past with cheap, clunky, plastic designs; short battery life; and inferior audio quality. With the Plantronics Voyager Edge headset, form meets function. This Bluetooth earpiece manages to hit an almost perfect balance between style, comfort and performance.
The headset has impressive battery life that can be extended thanks to an included charging case. Its three discrete microphones and boom arm pick up all of your words and block out background noise to deliver exceptional call quality. In addition, the headset frees your hands so you can be more productive. It's for these reasons we award it the Top Ten Reviews Gold Award for the best Bluetooth headset.
To test the Edge’s call performance, we wore it for several days in different environments to get a sense of how well its microphones and speaker perform. Needless to say, the voice quality is fantastic.
Like the other Plantronics headsets we reviewed, this one pairs immediately after you power it on for the first time. It also asks you to install an app. When you want to pair it with another device, you tap the voice button and say "pair." It takes less than a minute to pair the headset to your smartphone. For even faster pairing, you can tap the headset to your smartphone, that is if your phone supports NFC. Only a select few Bluetooth headsets have NFC.
We tested the quality of the device’s speaker by having a caller recite portions from John F. Kennedy's inaugural address while the reviewer wearing the headset transcribed what they heard. Next, we compared the reviewer’s transcription to the actual speech and checked for errors. This headset received a perfect score.
To analyze the Edge's audio quality and voice isolation, a tester made a phone call while walking to work in the morning. The person on the other end said the call was crystal clear. Our office is next to a school, and several kids were outside screaming and playing, but the person on the other end of the line didn’t complain about the noise.
We also tested the microphone by calling and leaving messages on a Google Voice number from different locations, including outside on a windy day, in our office and in a car. When we played back the recordings and compared the results, we found that the Voyager Edge was one of the best headsets at blocking background noise.
When you press the voice command button on the headset, you can use four different orders: “pair mode” to connect the headset to a different device, “am I connected” to check the connection status, “check battery” to see how much juice the device has left and “call back” to dial the number of the last person who called you.
You can also use your voice to answer and end calls, call specific contacts, and dictate text messages. Not all Bluetooth headsets announce who is calling or allow you to access your contacts. With the Voyager Edge, you can interact with Siri and Google Assistant like normal.
Another one of the Voyager Edge’s neat tricks is it has sensors that can tell when you put the headset on and take it off. When someone calls, you can put the headset in your ear, and it will automatically answer for you. When the call is over, you can take the headset off to hang up.
The Voyager Edge is one of the best-looking headsets available. It looks similar to a manta ray and has a two-tone black and silver design. We thought the headset was lightweight and comfortable to wear – it weighs just 0.31 ounces.
To test its stability, reviewers tried to shake the headset loose from their heads by running up and down a flight of stairs. We also vigorously shook our heads to see if the Edge would budge or lose its seal. The headset remained stable and secure during both tests, thanks to a hook that hugs the outer ear. During these tests, the headset never required adjusting.
We also thought the Voyager Edge was the most comfortable Bluetooth headset of the 11 we tested. In fact, it is so comfortable that it’s easy to forget you are wearing it. It comes with three different size earbuds – small, medium and large – to help you find the perfect fit. The eargels are water-resistant to protect the headset from moisture like sweat and rain. You can take it to the gym without worrying about it falling from your ear or getting damaged from sweat.
To test battery life, we played a 10-hour Learn to Speak French track through the Edge at 50 percent volume. We converted the MP3 track to mono, since Bluetooth headsets don't play stereo sound. The Edge has an advertised talk time of six hours, which is a little less than most headsets. However, we got over seven hours of use during testing.
The standby time for this headset is seven days, which is shorter than most of its competitors, and it takes 1.5 hours to charge. The Edge comes with a portable charging case that extends the battery life an additional 10 hours. The case isn't large enough to store anything but the headset, which is a minor disappointment.
Help & Support
Plantronics specializes in Bluetooth headsets and other types of audio communication equipment, so you can expect to receive excellent customer support. The Voyager Edge comes with a one-year warranty, which is the industry standard. You can contact the support team through email, phone and live chat. There's also a FAQs page, app downloads, and user manuals available on Plantronics' website. In the event you need assistance, its customer support team promises to respond to your emails by the next business day.
The Plantronics Voyager Edge is the best Bluetooth headset you can buy. It’s extremely comfortable, remains secure and has an impressive talk time of seven hours. In addition, it comes with a charging case that extends the battery life even further. Not only that, the Edge is one of the few Bluetooth earpieces that isn't an eyesore. Its modern design is sleek and not as awkward looking as other headsets.