PROS / One product license protects up to five devices.
CONS / There is no AV-Test data for the software's Mac performance.
VERDICT / Trend Micro Maximum Security is very good on Windows and Android mobile platforms, though it's missing some important features.
To address the growing market for multiplatform computer protection software, Trend Micro offers Maximum Security. The product modules for Windows and Android are quite competitive in terms of features and performance, and you can protect up to five of your devices with one software purchase. Unlike some other modules, however, Macintosh and iOS were not part of the most recent AV-Test evaluations of this software.
Trend Micro is one of the computer protection software brands that AV-Test included in its testing on Windows 10 machines in April 2016. It achieved 100 percent in its malware detection rates without slowing down its host PC to any noticeable degree. Furthermore, it did a good job avoiding confusions between malicious files and perfectly benign ones.
The Windows module in Trend Micro Maximum Security sports a competitive list of security and convenience features. Three of its features are present in every all-in-one internet security product in our lineup: antiphishing, malware detection on removable media and a gamer mode, which suppresses alerts during full-screen applications so you can enjoy movies and games without annoying interruptions. You also get parental controls to manage your children's internet activity, a password manager and file vaults to secure any especially sensitive information you want to protect. In addition, you get a file shredder to completely eradicate deleted files. Absent from Trend Micro's Windows component are antitheft features, which would allow you to remotely lock down your computer if you lose it, and a rescue mode to boot a PC that has succumbed to infections, which some competing products offer.
The software's mobile modules turned in excellent scores for malware detection and usability when AV-Test conducted tests on the Android module during July 2016. An app advisor alerts you about apps that want to take too many liberties with your privacy. It can block calls and help you manage passwords. It also supports antiphishing and parental controls.
Trend Micro Maximum Security's iOS module did not undergo AV-Test evaluations in 2016. However, the iOS features built into this software include antiphishing, antitheft and password management.
From the Trend Micro account dashboard, you can manage all your subscriptions in one place. For example, you can check if anything has expired and renew or convert a trial version. You can also update your account details.
The support webpage is organized well and contains tutorials and useful advice on important topics. Product guides are available as PDFs. To reach support, you can email the company. If you want to call with questions, you can get customer support by phone from 5 a.m. to 8 p.m. Pacific Standard Time on weekdays. For premium customer service, for which you need to pay an extra fee, you can call a hotline 24/7.
Trend Micro Maximum Security is among the best computer protection software because a single license can protect up to five devices and its Windows and mobile modules are quite competitive. Some of Trend Micro's competitors provide more protection features and 24/7 customer support access without charging more money for premium support. However, this computer protection software offers some highly useful features, such as parental controls and a password manager.