PROS / This software can protect Windows, Macs, smartphones and tablets.
CONS / The only protection it offers for iOS devices is antiphishing tools.
VERDICT / Webroot Internet Security Plus offers solid protection for three devices, but it lacks some important protections, especially with iOS devices.
Webroot Security Plus covers three devices with one license, and these can be any combination of PCs, Macs, smartphones and tablets. For an additional price, you can raise that coverage to include five devices. Although the parent company has not chosen to participate in AV-Test evaluations of the software's malware detection, computer performance loss or usability for its Windows, Macs or iOS devices, the lab did test it on Android devices. For iOS devices, though, it offers very little protection.
Though we do not have any test scores for it, Webroot does offer malware detection for both Windows and Mac. Its Windows module can also detect malware on such things as USB thumb drives and other removable media that could be quite risky for your computer. This computer protection software also offers antiphishing capabilities to protect your usernames, passwords, financial data and other important information.
This software also comes with a gamer mode on the Windows module so you can watch a film or play a game on your computer without being interrupted by warnings about any computer risks. Webroot includes a Windows registry cleaner that removes any unwanted registry keys that are not deleted when you get rid of an application.
Along with these features, you get a helpful password manager that securely stores your passwords in one central place and a file shredder that totally clears away deleted files so they cannot be retrieved. Although you get a number of helpful Windows protections and features, this protection software lacks certain important features that some of its competitors offer. For instance, it does not give you antitheft capabilities to let you remotely lock or wipe your lost or stolen computer, online backup to preserve your data in case of a crash, a rescue mode for you to restore files after rebooting an infected computer, parental controls to protect your children online, and a secure file vault.
Although the Mac module was not part of the 2016 AV-Test evaluations, Webroot does offer malware detection for Macs. In addition, you get antiphishing and a helpful password manager to secure all your passwords in one safe place with the Mac module.
AV-Test tested Webroot's Android module in July 2016, and the results showed that its malware detection for Android is below average. However, the software got excellent marks when it came to not tagging safe websites as dangerous ones. You also get other Android protections, including an application advisor to monitor any risky apps, antitheft capabilities, antiphishing tools to guard against identity theft, and the ability to block calls you do not want. However, for iOS devices, you only antiphishing tools with this software, without the other important protections.
Webroot provides a highly useful management console where you can see the status of your device installations for PC, Mac and Android. The application goes beyond most of its competitors by providing a centralized multiplatform dashboard that lets you control some features. Most all-in-one internet security competitors limit the online account console to managing your subscriptions and antitheft features. Webroot’s dashboard lets you scan your Mac and PC for potential issues.
Webroot provides good customer service, and you can contact the company through online chat or email if you encounter problems or need answers to questions. Phone support is available from 7 a.m. to 8 p.m. This is certainly helpful, but less so than the 24/7 phone support some of Webroot’s competitors offer.
Webroot Security Plus presents some useful features that would work nicely for individuals or families who are running devices with more than one operating system, and its management console provides more functionality than most. However, you get little help for iOS devices, and test scores to gauge most of its abilities are not available.