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ResponseNow In The Home System review

The ResponseNow In The Home System comes with a base unit and a wearable pendant. The pendant is small and waterproof, so it won't interfere with your daily activities.

ResponseNow In The Home review
(Image: © ResponseNow)

Our Verdict

ResponseNow offers fall detection for the home and is good for users who are anxious about falling and being unable to call for help on their own.

For

  • Great range
  • No phone line required
  • 30-day money back guarantee
  • Neck or wrist-based waterproof pendant

Against

  • Unattractive design
  • Pendant is large

The ResponseNow In The Home System comprises a base unit that speaks to a waterproof pendant that you wear around your neck or wrist. The base unit and the pendant speak to each other, so if you fall at home, help is never far away. As with the best fall detection sensors, you can request a self-testing ResponseNow In The Home System and a unit with remote phone answering. 

That means you can answer calls through the speaker and microphone in your base unit. In our ResponseNow In The Home System review, we look at the design and features to help you figure out if it's right for you. These types of detection sensors are different to best medical alert systems, and shouldn't be confused with the best medical alert bracelets either, as those are designed to let first responders know if you have any specific medical care needs in the event of an emergency. 

If you're dealing with mobility issues in the home, you may also be interested in our guides to the best walk-in tubs and the best stairlifts

ResponseNow In The Home System review: An image showing the pendant that comes with the system

(Image credit: ResponseNow)

ResponseNow In The Home System review: Overview

The ResponseNow In The Home System is basic in design, but that's to make it easier to use for those who may have sight issues. This isn't the most attractive unit by anyone's standard, but it does its job well, which is to connect you with the help you need if you fall at home.

As mentioned above, the base unit is compatible with a waterproof pendant designed to be worn around your neck or wrist. The pendant itself is small and waterproof, so it won't interfere with your daily activities and you can wear it around the clock, even when you shower. For another pendant-based fall detection sensor, take a look at the BlueStar SeniorTech

In terms of cost, the ResponseNow In The Home System starts at $24.95 a month, with monitoring services available 24 hours a day. There's no hard sell here, and you have a 30-day money back guarantee if you decide the ResponseNow system isn't right for you. 

While ResponseNow offers free cancelation and equipment delivery, it does charge a one-time activation fee, which many of the best medical alert systems waive. Add-on features include a cellular base or GPS option as well as a wall-mounted button. These obviously cost extra.

ResponseNow In The Home review: the base unit shown with pendant

(Image credit: ResponseNow)

ResponseNow In The Home System review: Features and Design

In the event of a fall, the fall detection technology alerts the base unit, which in turn notifies your emergency contacts or 911. The automatic fall detection pendant notifies help as long as you are within range of the base station. On average, this pendant detected 63% of falls in our tests. For a more powerful fall detection sensor, take a look at the GreatCall device.

The pendant is able to communicate with the base unit at a maximum of 450ft, which is about average. However, ResponseNow had one of the best indoor ranges at 315ft. The backup battery in the base unit only lasts 20 hours, which is one of the shortest on our lineup. For better battery life, look at the Medical Alert fall detector.

Should I buy the ResponseNow In The Home System?

Overall, ResponseNow has excellent customer service. Service representatives answered our questions without trying to up-sell a product, which is always appreciated. You can contact customer support via email or over the phone.

Whether you're living alone or with family, the ResponseNow In The Home System could be a lifesaver. The wearable pendant can detect a fall and notify emergency personnel for you, and both you and your family can rest easy knowing that help is there when needed.

Looking for more health content? Then take a look at our guides to the best mobility scooters as well as the best electric wheelchairs for getting around easier. If you're experiencing hearing or sight issues, also check out our best hearing aids guide, as well as where to buy the best eyeglasses online